As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

Competitive wages
Awesome team-oriented environment
Lots of potential for growth within the company for those who work hard

Provide excellent guest satisfaction, service speed, and product quality
Previous experience working in a cafe or quick service restaurant preferred
Show passion about results by setting compelling targets and delivering on commitments
Meet safety and sanitation standards
Anticipate and understand guests’ needs and exceed their expectations
Works well in a team environment

FAQ's:

Q) Does Dunkin hire specifically for beverage-focused roles?

A) Yes, many positions focus heavily on drink preparation.

Q) Are opening shifts common at Dunkin?

A) Yes, early morning shifts are a major part of Dunkin operations.

Q) Is speed important during peak hours?

A) Yes, fast-paced service is essential during morning rush periods.

Q) Do employees handle both food and beverages?

A) Yes, staff are trained to prepare both menu items.

Q) Is multitasking a key requirement?

A) Yes, roles require handling multiple orders simultaneously.

Shift Lead

139 West Street, Ware, MA, 01082