Crew Supervisor

Job Summary:

We are looking for a motivated Crew Supervisor to lead the operations of our dynamic food service location. The ideal candidate will be an energetic individual with strong team leadership skills, capable of upholding exceptional service and safety standards while driving profitability. As the store's leader, you will play a pivotal role in shaping the customer experience and managing a team of dedicated employees.

Responsibilities:

• Oversee daily store operations, including assessing employee performance, managing schedules, and enforcing daily procedures.
• Ensure compliance with food safety regulations and maintain a clean and welcoming environment for both employees and customers.
• Enhance guest satisfaction by delivering outstanding customer service and promptly addressing any issues or complaints.
• Provide support, guidance, and training to team members to maintain high performance and foster team cohesion.
• Monitor inventory levels and arrange for timely replenishment to prevent shortages and minimize waste.
• Utilize sales data and insights to create strategies aimed at achieving or exceeding set sales targets.
• Execute cash management protocols and provide regular financial updates as needed.
• Collaborate with key decision-makers to set business objectives and streamline store operations for optimal efficiency.

Qualifications and Experience:

• At least 2 years of experience overseeing retail or food service operations is required.
• Strong leadership skills that inspire and guide a team effectively, driving morale and performance.
• Proficient organizational skills and the ability to manage multiple tasks simultaneously.
• In-depth knowledge of food safety procedures and local health codes to prevent foodborne illnesses.
• Exceptional communication skills with the ability to interact effectively with customers and team members.
• Experience in inventory management and familiarity with point-of-sale (POS) systems are a plus.
• A high school diploma or equivalent certification is required, and any relevant certifications or coursework is a bonus.

Benefits:

• Competitive health, dental, and vision insurance packages.
• Paid time off and designated holidays off work.
• Performance-based bonuses to reward your hard work.
• Employee meal discounts to enjoy Subway products at a discounted rate.
• Opportunities for career advancement and growth within the company.
• A supportive work environment that values teamwork and collaboration.

Salary:

• Annual salary range: $45,000 to $55,000, based on qualifications and experience.
• Performance bonuses based on store and individual achievements.

About the Company:

At Subway, we take pride in offering more than just a dining experience. Our organization is a community committed to high standards of quality, exceptional customer service, and strong engagement with the communities we serve. We are dedicated to creating an inviting and welcoming atmosphere for both customers and employees. Our mission is to consistently deliver great food and excellent service while offering opportunities for personal and professional growth within our team. Join us in celebrating innovation, dedication, and the passion for delivering outstanding culinary experiences.

FAQ's:

Q) Does Subway hire for solo-shift operations?

A) Some locations schedule single-employee shifts.

Q) Are sandwich builds standardized?

A) Yes, employees follow specific build guides.

Q) Do roles involve inventory restocking?

A) Yes, staff handle ingredient prep and stocking.

Q) Is customer customization a key responsibility?

A) Yes, orders are customized per customer request.

Q) Are closing procedures part of the role?

A) Yes, cleaning and prep are part of closing shifts.