Culinary Manager

Company Overview:

At Chili's, teamwork, collaboration, and excellence are at the core of our operations. The Culinary Manager plays a vital role in overseeing kitchen operations, ensuring high-quality food preparation, and maintaining a dynamic, supportive work environment. This role contributes directly to Chili's mission of delivering outstanding dining experiences to every guest.

Job Summary:

The Culinary Manager is responsible for leading the culinary team, maintaining food quality standards, and fostering a culture of accountability and continuous improvement. Chili's managers combine operational excellence with a welcoming atmosphere, ensuring that teams are energized and guests receive exceptional service while maintaining financial responsibility.

Key Responsibilities:

• Address guest concerns promptly and effectively to maintain high service standards and satisfaction.
• Foster accountability among team members to ensure responsibility for actions and impact.
• Focus on identifying root causes of challenges and implementing improvements rather than assigning blame.
• Promote open communication and inclusivity, ensuring all perspectives are respected.
• Encourage innovation and continuous improvement through new ideas and strategies.
• Lead effectively by balancing logical reasoning with emotional intelligence.
• Use Chili's advanced financial management tools to optimize costs and increase profitability.
• Follow operational procedures, including Manager Timeline and Line Checks, to maintain quality standards.
• Hire, train, and empower staff to take on increased responsibilities and support long-term business growth.
• Implement customer loyalty programs to recognize and reward frequent guests, fostering repeat business.
• Ensure food safety by adhering to proper handling, cooking, and storage procedures.
• Uphold Chili's cultural values: guest care, culinary excellence, personal accountability, and a vibrant restaurant environment.
• Support diversity, equity, and inclusion by valuing the unique perspectives and abilities of all team members.

Desired Qualifications:

• Proven leadership experience in culinary or food service management.
• Strong multitasking and organizational skills in a fast-paced environment.
• Ability to motivate and develop teams while maintaining high standards of quality and service.
• Commitment to operational excellence, safety, and guest satisfaction.

About You:

• Dependable team player who thrives in a fast-paced environment.
• Effective multitasker with strong organizational and leadership skills.
• Proven leadership experience in prior management roles.
• Fosters a team culture that values diverse perspectives and treats all individuals with respect and dignity.

Why Join Us

• Competitive compensation and comprehensive benefits.
• Flexible scheduling options to support work-life balance.
• Opportunities for career growth and advancement within the company.
• Inclusive and supportive work culture that values teamwork, innovation, and personal development.

About Chili's:

Since its founding in 1975, Chili's has become a leading name in casual dining, known for bold flavors, signature menu items, and memorable guest experiences. From Big Mouth Burgers to house-smoked ribs and sizzling fajitas, Chili's delivers high-quality food in a fun and welcoming atmosphere. We are committed to fostering a supportive, inclusive, and team-oriented environment where employees can grow, contribute, and make a meaningful impact every day.