Front Desk Attendant

Description:

At Outback Steakhouse, we believe in cultivating an environment where every individual feels a sense of pride, engagement, and genuine appreciation. As a pivotal Front Desk Attendant, you'll be an essential part of upholding this commitment and contributing to our restaurant's overall success. Our aim is to empower your dedication to shine, support an outstanding workspace for all Outbackers (our valued team members), and consistently exceed expectations in warmly greeting Guests, managing reservations, and ensuring a seamless, positive start to their dining experience.

Qualifications

• Prior experience in a customer-facing role, preferably in a hospitality or restaurant setting.
• Exceptional interpersonal and communication skills with a friendly and welcoming demeanor.
• Ability to multitask and remain composed in a fast-paced environment.
• Proficiency with reservation systems and basic computer operations.
• Must be able and willing to work a flexible schedule, including evenings, weekends, and holidays.
• Minimum age 18 years.

Benefits

• Bloomin' Brands offers benefits such as medical, dental, vision, and 401k (eligibility may vary based on employment status).
• Compensation Range: $12 - $16 per hour - with potential for increase based on performance and tenure.

Responsibilities

• Warmly welcome and seat Guests promptly and efficiently, managing waitlists as needed.
• Answer incoming calls with professionalism, assisting with reservations and general inquiries.
• Maintain a tidy and organized host stand and waiting area.
• Communicate effectively with kitchen and serving staff regarding table availability and special requests.
• Assist Guests with any needs or concerns, ensuring a positive first impression.
• Handle cash and credit card transactions accurately for to-go orders or merchandise, if applicable.
• Adhere strictly to all operational, safety, and sanitation standards, company policies, and federal/state/local regulations.
• Proactively anticipate Guest needs and offer assistance to enhance their overall experience.
• Collaborate with all team members to ensure smooth and efficient restaurant operations.

FAQ's:

Q) Does Outback Steakhouse hire for steakhouse dining roles?

A) Yes, positions support full-service steakhouse operations.

Q) Are grill and broiler roles specialized?

A) Yes, kitchen staff may specialize in meat preparation.

Q) Are reservations and table pacing important?

A) Yes, managing guest flow is essential.

Q) Do servers handle high-value menu items?

A) Yes, servers manage premium menu selections.

Q) Is evening service the busiest period?

A) Yes, dinner service is the peak shift.