Host

Description:

At Outback Steakhouse, we believe in creating an environment where every individual feels a sense of belonging, purpose, and appreciation. As a Host, you are the welcoming face of our establishment, setting the stage for an unforgettable dining experience. Our goal is to empower your friendly demeanor to shine, contribute to a positive atmosphere for all Outbackers (our valued team members), and consistently exceed expectations in attentive customer service and our high food standards, ultimately delivering an outstanding Aussie-inspired experience to every Guest.

Qualifications

• Previous experience in a customer service role, preferably in a restaurant setting, is a plus.
• Excellent interpersonal and communication skills, with a friendly and outgoing personality.
• Ability to stand for extended periods and move with ease in a fast-paced environment.
• Strong organizational skills and attention to detail, particularly with seating arrangements and reservations.
• Ability to handle multiple tasks simultaneously and remain calm under pressure.
• Must be able and willing to work a flexible schedule, including evenings, weekends, and holidays.
• Minimum age 16 years.

Benefits

• Bloomin' Brands offers benefits such as medical, dental, vision, and 401k (eligibility may vary based on employment status)
• Competitive hourly wage with potential for tips.

Responsibilities

• Warmly greet all Guests upon arrival, provide accurate wait times, and escort them to their tables with a positive attitude.
• Manage the flow of the dining room efficiently, ensuring optimal seating arrangements and minimizing Guest wait times.
• Answer incoming phone calls, take reservations accurately, and provide information about the restaurant.
• Assist Guests with special needs or requests, ensuring a comfortable and accommodating experience.
• Maintain a clean and organized host stand and waiting area.
• Communicate effectively with servers, kitchen staff, and management to ensure smooth operations.
• Distribute menus and inform Guests of any specials or promotions.
• Handle Guest inquiries and minor issues with professionalism and escalate complex concerns to management.
• Maintain a comprehensive understanding of the restaurant's layout, table numbers, and seating capacities.
• Assist with light cleaning duties in the front of house as needed.

FAQ's:

Q) Does Outback Steakhouse hire for steakhouse dining roles?

A) Yes, positions support full-service steakhouse operations.

Q) Are grill and broiler roles specialized?

A) Yes, kitchen staff may specialize in meat preparation.

Q) Are reservations and table pacing important?

A) Yes, managing guest flow is essential.

Q) Do servers handle high-value menu items?

A) Yes, servers manage premium menu selections.

Q) Is evening service the busiest period?

A) Yes, dinner service is the peak shift.