Drink Runner

Description:

As a vital part of our service team, the Drink Runner plays a crucial role in ensuring our guests receive their beverage orders swiftly and accurately. You'll be a key link between the bar and our guests, contributing directly to their overall enjoyment and a seamless dining and entertainment experience.

Nitty Gritty Details:

• Contributes to an exceptional guest experience by efficiently delivering a wide array of beverages, complementing our delicious food and exciting games, all within an atmosphere geared towards maximum fun.
• Keeps the supervising bartender or manager promptly informed of any issues, delays, or special requests related to drink orders, and proactively seeks solutions or suggests alternative actions.
• Ensures the timely and correct delivery of drinks to guest tables, managing multiple orders simultaneously and communicating any potential delays to guests or service staff as needed.
• Approaches drink delivery with a friendly and energetic demeanor, maintaining a positive attitude even during busy periods. Smiles and acknowledges guests upon arrival at their table.
• Assists guests with any immediate drink-related needs or questions upon delivery and can direct them to the appropriate server or bartender for further assistance or recommendations.
• Maintains a clean and organized work area, ensuring efficient movement between the bar and guest tables.
• Bids farewell to guests upon drink delivery, ensuring their satisfaction with their beverages and inviting them to enjoy the rest of their Dave & Buster's experience.
• Alerts the bartender or manager to any guest who appears dissatisfied with their drinks or the service.
• Practices responsible beverage service and adheres to all company policies and legal regulations regarding alcohol handling.
• Assists with stocking and organizing bar supplies as needed to ensure smooth operations.
• May assist in the preparation of garnishes or ensuring the bar area is well-maintained.
• Checks for and replenishes necessary glassware and other drink-related supplies in service areas. Communicates any shortages to the bartender or manager.
• Maintains the cleanliness of delivery trays and ensures a professional presentation of all beverages.
• Collaborates with other team members, including servers and bartenders, to ensure efficient and seamless service.
• Fosters a positive and cooperative working environment with all Dave & Buster's team members, contributing to high morale and overall team efficiency.
• Must meet the minimum age requirement for serving or handling alcoholic beverages as per local regulations.

Requirements:

The physical demands outlined below are representative of what a Drink Runner must be able to do to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. While performing the duties of this role, the Drink Runner will frequently be required to:

• Maintain a friendly and approachable demeanor, smiling frequently.
• Be available to work various shifts, including days, nights, and/or weekends, as business needs require.
• Thrive in a lively, fast-paced environment with a moderate to high noise level and potential distractions.
• Be able to read and understand drink orders and communicate effectively with the bar staff and servers.
• Lift and carry trays of drinks weighing up to 30 pounds safely and efficiently.
• Move throughout the facility and stand for extended periods while delivering beverages.
• Spend the majority of the shift walking or standing while transporting drinks.
• Reach, bend, stoop, and wipe down surfaces as needed to maintain cleanliness and efficiency.

The above statements provide a general overview of the nature and level of work expected for this position. They are not intended to be a comprehensive list of all responsibilities, duties, and skills required. Other duties may be assigned.

Dave & Buster's is an equal opportunity employer committed to a policy of non-discrimination in all aspects of employment, in accordance with all applicable Federal, State, and Local laws.

Dave and Buster's participates in E-Verify where required by law, confirming authorization to work in the U.S.

We are an equal opportunity employer and participate in E-Verify in states where required.

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