Restaurant Manager

Company Overview:

Wingstop is a global leader in the restaurant industry, recognized for its bold flavors, passionate culture, and commitment to excellence. As a Restaurant Manager, you'll play a key leadership role in driving operational success, motivating team members, and ensuring that every guest receives an exceptional dining experience. You will oversee daily operations, build a high-performing team, and drive profitability through strategic decision-making. If you're a dynamic leader with a love for food, people, and results, Wingstop offers an environment where your leadership can truly make an impact.

Role and Responsibilities:

As the Restaurant Manager, you'll oversee all facets of the restaurant's daily operations from maintaining quality standards to achieving business goals. You'll lead your team by example, cultivating a workplace culture that prioritizes accountability, guest satisfaction, and professional growth.

• Oversee daily restaurant operations to ensure quality food, outstanding guest satisfaction, and team efficiency.
• Recruit, train, and develop team members while fostering a professional, inclusive, and performance-driven environment.
• Lead by example in delivering exceptional hospitality and motivating staff to uphold Wingstop's service standards.
• Maximize operational efficiency and profitability through effective inventory management, labor optimization, and purchasing strategies.
• Monitor key performance metrics, implement operational strategies, and drive financial success through data-informed decision-making.
• Maintain strict adherence to food safety, health, and sanitation standards along with compliance to company policies.
• Conduct regular team meetings to align staff on goals, priorities, and Wingstop's brand values.
• Collaborate with district and regional managers to strengthen local marketing initiatives and foster community engagement.
• Deliver consistent guest satisfaction by resolving inquiries and concerns with professionalism and urgency.
• Promote a culture of growth, accountability, and development to ensure long-term team and organizational success.

Required Skills and Experience:

• Proven experience in restaurant or food service management, with strong operational and leadership skills; prior Wingstop experience preferred.
• Valid Food Manager Certification required to meet food safety compliance standards.
• Possession of a valid TABC Certification is mandatory.
• Reliable transportation to access assigned restaurant locations.
• Availability to work nights, weekends, and holidays as required by business needs.
• Non-slip black shoes required as part of the uniform policy.
• Proficiency in English required; bilingual in English and Spanish is an advantage.
• Strong interpersonal skills with the ability to foster teamwork, resolve conflicts, and build positive relationships with staff and guests.
• Demonstrated integrity, dependability, and professionalism in all aspects of work.

Compensation and Benefits:

• Competitive salary aligned with experience and performance, including monthly incentive bonuses based on results.
• Comprehensive health, dental, and vision insurance coverage.
• Access to accidental and hospitalization insurance for added protection.
• Life and disability insurance providing financial security and peace of mind.
• Vacation pay and paid time off benefits.
• Monthly performance-based incentive programs.
• Meal discounts at Wingstop and Jersey Mike's for both on- and off-duty team members.
• Opportunities for career advancement through internal development and mentorship programs.
• A fast-paced, team-oriented environment that values collaboration and achievement.

Salary:

• Base salary competitive with industry standards, supplemented by performance-based bonus incentives.
• Final compensation determined based on qualifications, leadership experience, and interview performance.

About Wingstop:

Wingstop is more than a restaurant it's a flavor movement that brings people together through bold taste and authentic energy. Founded in 1994, Wingstop has grown from a single location into a globally recognized brand by serving freshly made, hand-sauced wings and crave-worthy sides. The company's mission is to serve the world flavor by focusing on quality, teamwork, and integrity. Every Wingstop restaurant operates with a culture built on passion, growth, and excellence where leaders empower their teams to reach new heights. At Wingstop, you'll join a brand that doesn't just make wings; it makes moments worth savoring and opportunities worth seizing.

FAQ's:

Q) Does Wingstop specialize in takeout and delivery service?

A) Yes, most locations focus on off-premise orders.

Q) Are sauce preparation duties part of the job?

A) Yes, employees prepare and apply sauces to orders.

Q) Is kitchen timing coordination important?

A) Yes, order timing must align with delivery and pickup windows.

Q) Are fryer operations a primary responsibility?

A) Yes, many kitchen roles involve fryer station management.

Q) Does Wingstop operate smaller restaurant footprints?

A) Yes, stores typically operate in compact layouts.