Dining Room Attendant

Chick-fil-A

Chick-fil-A

location-logoNeedham, MA, 02492

jobtype-icon Other

dateposted-icon 2 October 2026

Company Overview:

Chick-fil-A is seeking a Dining Room Attendant who plays a central role in driving both operational success and cultural development within the restaurant. This leadership position is ideal for individuals with a strong understanding of business operations, a customer-focused approach, and a commitment to nurturing team growth. You will oversee a dynamic team to ensure Chick-fil-A's reputation for excellent customer service, food quality, and community engagement is consistently maintained.

Role and Responsibilities:

  • Supervise and direct daily operations of the restaurant and its functional departments
  • Support in establishing and coaching an effective leadership team and staff to enhance organizational performance
  • Provide outstanding guest assistance in line with Chick-fil-A's standards of hospitality excellence
  • Ensure compliance with food safety, quality, and sanitation guidelines
  • Drive revenue growth, improve profitability, and optimize operational efficiency
  • Lead community participation initiatives and uphold a strong public reputation
  • Implement and reinforce organizational policies, regulations, and training programs
  • Continuously review performance metrics to make informed decisions and improve outcomes
  • Encourage and maintain the core values and purpose of Chick-fil-A
  • Collaborate with the Owner/Operator to achieve shared business objectives

Qualifications and Experience:

  • Minimum of five years of leadership experience, preferably in the restaurant or retail industry
  • Consistent availability for early mornings, evenings, and weekends as required
  • Proven experience leading, coaching, and developing team members
  • Strong communication and interpersonal skills
  • Hospitality-centered approach, self-awareness, and commitment to continuous improvement
  • Reliable transportation and willingness to work more than 45 hours per week

Compensation and Benefits:

  • Annual pay ranging from $70,000 to over $80,000, with opportunities for performance-based bonuses
  • Profit sharing opportunities
  • Health, dental, and vision insurance coverage
  • Life insurance coverage
  • Annual $2,500 tuition assistance and scholarship grants
  • Paid time off and personal days
  • Complimentary meals during shifts
  • Flexible scheduling, including Sundays off
  • Leadership development programs and career advancement opportunities
  • Employee recognition events and celebrations
  • Safe and productive work environment
  • Community engagement and purpose-driven workplace culture

Salary:

The annual pay ranges from $70,000 to over $80,000, with the opportunity for higher earnings through performance-based bonuses and accumulated experience.

About Chick-fil-A:

Chick-fil-A is one of the leading restaurant chains in the United States, renowned for its strong focus on service, community involvement, and hospitality. Each location is independently owned and operated, fostering an entrepreneurial environment that values its workforce and prioritizes customer satisfaction. The company's mission is to be recognized as The World's Most Caring Company, making a positive impact in the lives of everyone it engages with. Chick-fil-A emphasizes leadership development, exceptional service, and conscientious use of resources while creating a supportive and inclusive workplace.

FAQ's:

Q) Does Chick-fil-A emphasize hospitality-based hiring?

A) Yes, guest interaction is a core hiring focus.

Q) Are roles structured around front-of-house and back-of-house teams?

A) Yes, responsibilities are divided between service and kitchen teams.

Q) Is faith-based culture part of employment?

A) Work culture reflects company values but roles are open to all applicants.

Q) Are leadership roles location-operator driven?

A) Yes, individual operators manage leadership hiring.

Q) Are Sunday closures consistent across all locations?

A) Yes, restaurants are closed on Sundays.

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