Texas Roadhouse is seeking to lead Front of House operations, ensuring every guest receives Legendary Food and Legendary Service. This role involves managing employees, driving sales, and creating an energetic, safe, and welcoming environment for both staff and guests.
Job Duties and Responsibilities of Service Manager:
Drive sales, maintain service standards, and enhance guest satisfaction
Oversee compliance with employment policies and maintain restaurant cleanliness and guest safety
Provide or coordinate Front of House training programs
Manage performance of Front of House employees, including evaluations, coaching, and discipline
Control liquor orders and costs while adhering to Responsible Alcohol Service guidelines
Support employee development through daily feedback and mentorship
Participate in recruitment, interviewing, and hiring of Front of House staff
Plan work schedules, assign tasks, and direct daily operations before, during, and after restaurant hours
Create a fun and engaging work environment through contests, theme nights, and staff incentives
Ensure safe food handling and operational standards are consistently practiced
Qualifications and Experience of Service Manager:
Proven experience in restaurant management or supervisory roles
Strong leadership, communication, and interpersonal skills
Ability to thrive in a fast - paced, high - volume environment
Knowledge of food safety, sanitation, and liquor regulations
Team - oriented mindset with a passion for guest service and staff development
Benefits of Service Manager:
Choice of best - in - class medical plans
Dental and vision insurance
Paid vacation, parental, donor, bereavement, and fully paid maternity leave
Adoption assistance
Short - term and long - term disability coverage
Life, accident, and critical illness insurance
Identity theft protection
Employee assistance program
Business travel insurance
401(k) retirement plan and flexible spending accounts
Tuition reimbursement up to $5,250 per year
Monthly profit - sharing and quarterly restricted stock units program
Community engagement opportunities and annual holiday bonus
Salary:
Competitive salary with performance - based incentives and weekly pay.
About Texas Roadhouse:
Texas Roadhouse is a people - first company dedicated to delivering Legendary Food and Legendary Service. Our culture emphasizes teamwork, recognition, formal training, and professional growth. We value diversity and are proud to be an equal opportunity employer, welcoming applicants from all backgrounds.
FAQ's:
Q) Does Texas Roadhouse hire for high-energy dining rooms?
A) Yes, lively atmospheres are typical.
Q) Are hand-cut steak preparation roles available?
A) Yes, meat cutters work on-site.
Q) Is line dancing part of staff culture?
A) Some locations incorporate dancing traditions.
Q) Are dinner hours the busiest?
A) Yes, evening shifts drive volume.
Q) Is teamwork emphasized?
A) Yes, coordination is critical.
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