Shift Manager

What you'll doOur Shift Managers provide daily leadership to ensure the restaurant meets operational goals and mentoring to team members to delight every customer.

On our team, you'll be invested in as you develop your restaurant leadership skills. We have a Shift Manager development program designed to provide you with the training and experience you need to advance your career with Wendy's.

Based on your experience, you'll be placed in one of three Shift Manager roles - open and close, back of house, or overall guest experience. No matter your initial placement, you'll be trained to be an effective leader in all three!

What you can expectAs a Shift Manager, you'll enjoy the following benefits:

Flexible scheduling

Opportunities for advancement

A fun work environment

Vacation Pay

401k with company match

Medical, Dental, and vision coverage

Available to employees who qualify based on hours worked

What we expect from youTo be successful as a Shift Manager, we expect you to:

Exhibit leadership and model our values

Be at least 18 years of age

Possess a high school diploma or equivalent

Have at least 6 months of restaurant, retail, customer service focused, or equivalent experience

Be able to multi-task while maintaining composure, give and take direction, work well in a team environment, and have a strong service focus

Have or be willing to obtain ServSafe certification by end of training

This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.

FAQ's:

Q) How does Wendy’s structure crew responsibilities?

A) Crew members are cross-trained across order taking, food assembly, and service stations.

Q) Does Wendy’s emphasize speed-of-service roles?

A) Yes, efficiency and order accuracy are key performance expectations.

Q) Are shift changes frequent at Wendy’s?

A) Shift rotations may occur to support peak meal periods.

Q) Does Wendy’s hire specifically for grill operations?

A) Yes, grill-focused roles are available in high-volume locations.

Q) Is teamwork a major performance factor?

A) Yes, Wendy’s evaluates performance based on collaboration and service flow.