Job Summary of Shift Lead Associate:

The Shift Lead Associate assumes the role of guiding Crew Members during their shifts to ensure they adhere to the established Brand guidelines and offer customers a positive and welcoming experience. They establish objectives, assign tasks, and inspire team members while acknowledging achievements and offering prompt evaluations.

Benefits of Shift Lead Associate:

Weekly Pay
Paid Vacation
A retirement savings plan with employer-contributed funds is known as a 401K plan with matching contributions
Free Coffee

You are seeking employment with a Dunkin' Donuts franchisee, not Dunkin' Brands, Inc. or any related entities. Your application details will only be shared with the franchisee. In the event of employment, the franchisee will be your exclusive employer. Franchisees operate independently and manage their employees' wages and benefits autonomously

Requirements of Shift Lead Associate:

Ensure optimal customer contentment, efficiency in service delivery, and consistency in product excellence
Preference will be given to candidates with prior experience in a café or fast-food establishment
Display enthusiasm for outcomes by establishing motivating goals and fulfilling promises
Adhere to safety and sanitation regulations
Predict and comprehend guests' requirements and go beyond what they anticipate
Functions effectively within a collaborative setting

Company Information:

Bluemont Group, LLC has been under the direction and guidance of Dave Baumgartner, the operating partner, since November 2008. Over the past 10 years, Bluemont Group has grown from a few stores in Knoxville and Chattanooga, Tennessee to owning and operating 50 stores in Middle and East Tennessee, Northwestern Georgia, and Alabama.

Our locally owned and operated Dunkin' Donuts franchise, offers a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!

Shift Lead Associate

South Hadley, MA, 01075