Greeter

Description:

At Outback Steakhouse, we believe in cultivating an environment where every individual feels a sense of pride, engagement, and genuine appreciation. As a key Greeter team member, you'll be an essential part of upholding this commitment and contributing to our restaurant's overall success. Our aim is to empower your dedication to shine, support an outstanding workspace for all Outbackers (our valued team members), and consistently exceed expectations in warmly welcoming our guests, managing seating arrangements efficiently, and maintaining a positive first impression, ultimately contributing to an unparalleled experience for every Guest.

Qualifications

• Prior experience in a fast-paced customer service or hospitality environment preferred.
• Ability to work effectively in a team-oriented setting.
• Strong attention to detail and commitment to guest satisfaction.
• Excellent communication and interpersonal skills.
• Capability to handle physical demands of the job, including standing for extended periods and light lifting.
• Must be able and willing to work a flexible schedule, including evenings, weekends, and holidays.
• Minimum age 18 years.

Benefits

• Bloomin' Brands offers benefits such as medical, dental, vision, and 401k (eligibility may vary based on employment status).
• Compensation Range: $12 - $16 per hour - with potential for increase based on performance and tenure.

Responsibilities

• Warmly welcome all guests upon their arrival, creating a friendly and inviting atmosphere.
• Accurately manage waitlists and seating arrangements, ensuring efficient table turnover.
• Escort guests to their tables, providing menus and answering initial questions.
• Maintain the cleanliness and organization of the host stand and waiting area.
• Assist guests with any special needs or requests, coordinating with servers and management as necessary.
• Answer incoming phone calls, take reservations, and provide general information about the restaurant.
• Adhere strictly to all operational, safety, and company policies, and federal/state/local regulations.
• Proactively identify and address any guest concerns or issues, escalating to management when appropriate.
• Collaborate with all team members to ensure smooth and efficient restaurant operations.
• Distribute promotional materials or special offers to guests as directed.

FAQ's:

Q) Does Outback Steakhouse hire for steakhouse dining roles?

A) Yes, positions support full-service steakhouse operations.

Q) Are grill and broiler roles specialized?

A) Yes, kitchen staff may specialize in meat preparation.

Q) Are reservations and table pacing important?

A) Yes, managing guest flow is essential.

Q) Do servers handle high-value menu items?

A) Yes, servers manage premium menu selections.

Q) Is evening service the busiest period?

A) Yes, dinner service is the peak shift.