Restaurant Managers

Description:

Join Chicken Salad Chick as a Restaurant Manager and become a vital leader in delivering exceptional guest experiences and operational excellence. This pivotal role involves driving outstanding performance through team guidance, fostering the unique Chicken Salad Chick culture, and ensuring all restaurant functions from daily administration to facility upkeep are executed flawlessly. Our managers are crucial brand representatives who inspire their teams to meet and exceed brand promises and financial goals, ultimately ensuring the continued success and growth of our establishment.

Qualifications:

• Prior professional experience in restaurant management or a related field, with a track record of one to five years, depending on the specific management tier (Assistant/General Manager).
• Demonstrated proficiency in both oral and written communication, enabling clear direction and reporting.
• Exceptional organizational and prioritization skills with the capacity to effectively handle multiple tasks simultaneously.
• Familiarity with standard back-office software and the aptitude to quickly learn and master new internal computer systems and tools.
• Physical stamina to frequently lift and maneuver up to 40 pounds and maintain active, well-paced mobility, including prolonged standing and bending, throughout an entire shift.

Benefits:

• Competitive salary and performance-based bonus potential.
• Comprehensive healthcare coverage (medical, dental, vision).
• Paid time off (PTO) and holiday pay.
• Opportunities for ongoing professional development and career advancement within the company.
• Free or discounted meals during working hours.

Responsibilities:

• Act as a primary brand representative for Chicken Salad Chick, upholding and communicating the company's core values and culture to all team members and guests.
• Oversee daily restaurant operations to ensure all service, food quality, sanitation, and facility appearance standards are consistently met and often exceeded.
• Lead, coach, and motivate the restaurant team, investing time in the continuous development and professional growth of all personnel.
• Manage financial controls, including accurate cash handling procedures, inventory counts, and labor scheduling to maximize profitability and operational efficiency.
• Ensure strict adherence to all established company policies, operational guidelines, safety protocols, and relevant federal/state/local labor and health regulations.
• Proactively manage guest feedback both positive and negative taking swift action to resolve issues and celebrating success to create memorable guest interactions.
• Administer prompt, fair, and consistent corrective action when necessary, and assist in or directly handle employment decisions, including hiring and performance reviews.
• Maintain the facility and equipment in excellent working condition, addressing maintenance needs and ensuring proper inventory receipt and storage.
• For the senior role, develop and execute local marketing strategies to drive sales and business growth in line with brand standards.

FAQ's:

Q) Does Chicken Salad Chick hire for scratch-prep kitchens?

A) Yes, kitchen staff prepare chicken salad fresh daily.

Q) Are recipe consistency standards enforced?

A) Yes, strict recipe guidelines are followed.

Q) Do employees work daytime-focused shifts?

A) Yes, many locations close earlier than typical restaurants.

Q) Is catering support part of operations?

A) Yes, staff assist with catering orders.

Q) Are customer interactions more personalized?

A) Yes, smaller dining rooms encourage guest familiarity.