Crew Member

Crew Member

Job Summary of Crew Member:

This position provides an exciting opportunity for individuals to join a team focused on delivering exceptional customer service and quality products. As a team member, you will be responsible for meeting or exceeding guest expectations in areas of service, quality, cleanliness, and consistency. You will work in a fast-paced environment where your friendliness, hospitality, and teamwork are key to ensuring every guest leaves with a positive experience.

Job Duties and Responsibilities of Crew Member:

• Provide superior customer service by ensuring every guest is greeted and served in a friendly and timely manner.
• Accurately prepare food and beverages following established procedures and quality standards.
• Operate cash registers, count and return change, and balance the cash drawer with precision.
• Maintain cleanliness and organization of work areas, including dining and food preparation areas.
• Demonstrate hospitality, respect, and genuine care towards guests and co-workers throughout every shift.
• Assist in maintaining food safety and cleanliness standards, including regular sanitization and safety checks.
• Assist in other duties as assigned by management to ensure smooth restaurant operations.

Qualifications and Experience of Crew Member:

• Must be 16 years of age or older.
• No previous work experience required.
• Basic math skills for cash register operations, counting, returning change, and balancing the cash drawer.
• Ability to communicate effectively in the primary language(s) of the work location. Fluency in English may be essential for certain customer service stations.

Benefits of Crew Member:

• Comprehensive health coverage (medical, dental, and vision).
• Flexible spending accounts.
• Various voluntary insurance options.
• Food and shoe discounts.
• Identity theft protection.
• Daily pay options.
• Tuition reimbursement for continued education.
• Anniversary recognition program.
• Employee referral program.
• Bereavement leave.

Salary:

• Competitive hourly wage, based on experience and performance.

About Company:

This position is with an independent franchisee of the Dairy Queen system. Franchisees are responsible for all employment-related decisions, including hiring, wages, and other employee benefits. By joining Dairy Queen, you'll be part of a team dedicated to creating memorable experiences for guests while offering opportunities for professional growth and development.