Food Service Worker

Papa John's

New Albany, IN, 47151

Other

3 May 2026

Description:

Food Service Worker and Papa John's is a global pizza brand focused on quality ingredients and a better pizza experience. Team members are essential in preparing food, serving customers, and maintaining a welcoming environment.

Qualifications:

Ability to deliver outstanding guest satisfaction, encompassing food preparation, order processing, correct packaging for delivery, maintaining a clean workspace, and projecting a positive brand image.
Proficiency in both English and Spanish is a plus.

Benefits:

Consistent wage increases are available for dedicated, experienced staff.
Potential for career development and internal advancement within the organization.
Flexible work hours and scheduling options.
Qualifying employees receive health coverage and paid time off.
Note: Given Papa John's structure as a major chain with many franchised locations, compensation rates and employee benefits may differ based on the specific restaurant's location.

Responsibilities:

Food Service Workers (also referred to as Team Members or Insiders) ensure high standards for the customer journey, from prepping high-quality ingredients to processing orders accurately, packaging pizzas for dispatch, overseeing facility cleanliness, and ensuring every guest interaction is exceptional.
This role reports directly to the General Manager and follows instructions from Assistant Managers and Shift Supervisors.

FAQ's:

Q) Does Papa John’s hire for production-focused kitchens?

A) Yes, roles focus on pizza assembly and oven operations.

Q) Are delivery and in-store roles separated?

A) Yes, responsibilities differ by position.

Q) Are online orders a major part of daily volume?

A) Yes, most orders are received digitally.

Q) Do employees manage rush-based production flow?

A) Yes, kitchens operate in timed production cycles.

Q) Is night-shift availability common?

A) Yes, late-evening shifts are frequently staffed.