Food Service Associate

Food Service Associate

Job Summary of Food Service Associate:

The focus of this job is on delivering superb guest experiences by following Baskin Robbins' operational and quality standards when preparing and serving items. Team members cooperate to ensure that customers receive outstanding service in a sanitary and safe environment.

Job Duties and Responsibilities of Food Service Associate:

• Offer efficient and accurate assistance to all patrons with a welcoming and upbeat attitude.
• Comply with the standard brand recipes and operational procedures during the preparation and serving of products.
• Maintain a work environment that is neat, well-arranged, and hygienic without fail.
• Abide by the guidelines concerning food hygiene, cash management, and maintaining a safe environment within the restaurant.
• Assist support team members by completing essential training and offering help when required.
• Verify that all marketing initiatives and promotional activities are carried out accurately.
• Abide by set schedules and consistently be on time for every shift.
• Abide by the franchise, company, and brand policies without fail.

Qualifications and Experience of Food Service Associate:

• Fluency in articulating thoughts and understanding written English.
• Competency in basic mathematical skills and precision in managing cash transactions effectively.
• Able to handle and operate restaurant and culinary tools and equipment (age criteria might be applicable).
• Focused on providing exceptional service by foreseeing and surpassing guest needs and desires.
• Consistent, timely, and capable of adapting to a flexible work timetable that encompasses nights, weekends, and holidays.

Benefits of Food Service Associate:

• Competitive pay
• Flexible scheduling
• Food benefits and discounted options for workers
• Employee benefits like paid time off (PTO) grant workers with compensated intervals for personal needs
• Opportunities for advancement

Salary:

The hourly salary is determined by factors such as experience and availability, with rates typically set between $15 and $17.

About Baskin Robbins:

Baskin Robbins is a globally recognized ice cream and frozen treats brand committed to creating joyful experiences for guests. Each franchise emphasizes teamwork, quality service, and employee growth, providing an environment where staff can thrive while delivering excellence in every interaction.

FAQ's:

Q) Does Baskin Robbins hire for customer-facing dessert service?

A) Yes, most roles involve direct customer interaction.

Q) Are employees trained in portion control?

A) Yes, proper scooping and serving sizes are emphasized.

Q) Is product knowledge important?

A) Yes, staff should understand flavors and seasonal offerings.

Q) Does the job involve freezer and cold storage work?

A) Yes, handling frozen products is routine.

Q) Are evening and weekend shifts common?

A) Yes, peak hours are typically evenings and weekends.