Store Operations Manager

Store Operations Manager

Job Summary of Store Operations Manager:

Baskin Robbins is searching for enthusiastic team members to be part of our expanding network. The role involves providing exceptional guest experiences, supporting day-to-day operations, and fostering a positive and inclusive work environment. Staff will help in maintaining service quality and creating a welcoming atmosphere for all visitors.

Job Duties and Responsibilities of Store Operations Manager:

• Deliver efficient and amiable service to visitors, aiming for a positive interaction.
• Serve and prepare products in line with operational and quality standards to maintain consistency and compliance with guidelines.
• Make sure that workspaces and guest zones are maintained in a tidy and organized manner.
• Abide by all safety, food safety, and sanitation procedures as outlined.
• Coordinate efforts with team members to accomplish operational objectives.

Qualifications and Experience of Store Operations Manager:

• Embracing a can-do attitude and a keenness for gaining insights.
• Aptitude for succeeding in a team-driven, fast-moving environment.
• Foundational communication capabilities and the skill to adhere to instructions.
• Training offered for those without prior experience.

Benefits of Store Operations Manager:

• Competitive pay
• Flexible work schedules
• The company offers its employees the benefit of purchasing items at reduced prices through staff discounts
• Potential for growth and refinement

About Baskin Robbins:

Baskin Robbins is a global leader in ice cream and frozen treats, known for its commitment to quality, innovation, and guest satisfaction. The Baskin Robbins fosters a supportive and inclusive work environment, encouraging team growth and professional development.

FAQ's:

Q) Does Baskin Robbins hire for customer-facing dessert service?

A) Yes, most roles involve direct customer interaction.

Q) Are employees trained in portion control?

A) Yes, proper scooping and serving sizes are emphasized.

Q) Is product knowledge important?

A) Yes, staff should understand flavors and seasonal offerings.

Q) Does the job involve freezer and cold storage work?

A) Yes, handling frozen products is routine.

Q) Are evening and weekend shifts common?

A) Yes, peak hours are typically evenings and weekends.