Bakery Operations Manager

Company Overview

Wingstop is a rapidly growing global restaurant brand recognized for its bold flavors, operational excellence, and commitment to developing strong, high-performing teams. As a Bakery Operations Manager, you will lead a motivated group of team members, ensuring the highest levels of quality, efficiency, and guest satisfaction. This role is ideal for a results-driven professional with leadership experience who thrives in a dynamic, fast-paced environment and is eager to drive growth and operational success within Wingstop's expanding footprint.

Role and Responsibilities

In this leadership role, you will oversee all aspects of daily restaurant operations while mentoring team members and maintaining Wingstop's standards of excellence in service, quality, and safety.

• Oversee daily restaurant operations, ensuring superior standards in food quality, customer service, sanitation, and staff performance.
• Lead recruitment, onboarding, and ongoing development of team members to foster a culture of respect, accountability, and motivation.
• Serve as a role model by delivering exceptional guest experiences and promoting a positive, inclusive work culture.
• Manage inventory, ordering, and scheduling strategically to optimize labor and food costs.
• Track financial performance, set targets, and implement strategies to achieve profitability and operational efficiency.
• Ensure compliance with all food safety, health, and sanitation regulations as well as company standards.
• Host regular team meetings to align goals, reinforce company values, and strengthen team communication.
• Collaborate with regional leadership to execute marketing initiatives and community outreach efforts.
• Address guest feedback promptly and professionally to enhance customer loyalty and satisfaction.
• Promote a growth-focused culture that encourages continuous learning and operational improvement.

Required Skills and Experience

• Proven experience managing restaurant operations, preferably within Wingstop or a similar fast-casual brand.
• Valid Food Manager Certification.
• Current TABC Certification (or equivalent local alcohol service permit).
• Reliable transportation with the ability to travel between store locations as needed.
• Flexibility to work varied shifts including nights, weekends, and holidays.
• Compliance with dress code requirements including non-slip black footwear.
• Bilingual in English and Spanish is preferred but not required.
• Strong leadership, problem-solving, and interpersonal communication skills.
• Passionate about creating memorable guest experiences and inspiring team performance.
• Exemplary integrity, dependability, and professionalism in all aspects of leadership.

Compensation and Benefits

• Competitive base salary plus performance-based bonuses.
• Comprehensive health, dental, and vision insurance coverage.
• Accident and disability insurance for added financial protection.
• Paid vacation and monthly incentive programs.
• Employee discounts on Wingstop's signature menu items.
• Opportunities for advancement and internal promotion within the company.
• Dynamic, team-oriented work environment that values collaboration and growth.
• Ability to make a meaningful impact on your team and local community through strong leadership and service.

Salary

• Compensation aligned with industry standards and reflective of experience and qualifications.
• Fixed base pay with monthly performance incentives.
• Final offer based on experience, credentials, and interview performance.

About Wingstop

Founded in 1994, Wingstop has evolved into a global powerhouse in the restaurant industry, known for delivering exceptional flavor and elevating guest experiences worldwide. With a mission to serve the world flavor, Wingstop focuses on quality, integrity, and continuous innovation. The company fosters a culture built on teamwork, accountability, and personal growth, providing employees with meaningful opportunities to develop and succeed. Join Wingstop and become part of a brand that's redefining flavor through leadership, passion, and a commitment to excellence in every restaurant we operate.

FAQ's:

Q) Does Wingstop specialize in takeout and delivery service?

A) Yes, most locations focus on off-premise orders.

Q) Are sauce preparation duties part of the job?

A) Yes, employees prepare and apply sauces to orders.

Q) Is kitchen timing coordination important?

A) Yes, order timing must align with delivery and pickup windows.

Q) Are fryer operations a primary responsibility?

A) Yes, many kitchen roles involve fryer station management.

Q) Does Wingstop operate smaller restaurant footprints?

A) Yes, stores typically operate in compact layouts.