Assistant Service Manager

Assistant Service Manager

Job Summary of Assistant Service Manager:

Join a people - first restaurant team focused on legendary food and legendary service. This role supports front - of - house operations, helps develop and mentor team members, and ensures a high - quality guest experience through hands - on supervision, training, and operational support.

Job Duties and Responsibilities of Assistant Service Manager:

• Oversee front - of - house service and ensure consistent guest engagement and satisfaction.
• Provide hands - on supervision during peak periods, assisting with serving, hosting, and operational tasks as needed.
• Train, mentor, and develop team members; approve and manage front - of - house side work and schedules.
• Conduct regular table visits to gather guest insights and support sales and service improvement initiatives.
• Collaborate with management on promotions, local marketing efforts, and guest flow management.
• Support liquor inventory, ordering, and compliance with responsible alcohol service requirements.
• Maintain restaurant cleanliness and safety standards and reinforce safe food handling practices.
• Promote a positive workplace culture rooted in passion, integrity, partnership, and purposeful teamwork.

Qualifications and Experience of Assistant Service Manager:

• Prior experience in a fast - paced restaurant or hospitality environment.
• Experience supervising or training hourly associates preferred.
• Strong customer service, communication, and coaching skills.
• Ability to work flexible schedules including peak shifts, nights, weekends, and holidays.
• Familiarity with food safety and responsible alcohol service practices preferred.
• Demonstrated ability to lead by example and contribute to a positive team culture.

Benefits of Assistant Service Manager:

• Choice of medical plans, plus dental and vision coverage.
• Paid time off including vacation, parental, donor, and bereavement leave; paid maternity leave.
• 401(k) retirement plan and monthly profit - sharing program.
• Tuition reimbursement and formal training with career growth opportunities.
• Short - term and long - term disability, life and accident insurance, employee assistance program.
• Restaurant discounts, community support opportunities, and annual holiday bonus.

Salary:

• Competitive pay with opportunities for performance - based incentives, profit - sharing, and bonus programs.

About Texas Roadhouse:

Texas Roadhouse is a people - first restaurant group known for serving quality steaks and delivering friendly, high - energy service. The Texas Roadhouse emphasizes training, recognition, and a fun culture that supports growth and development for associates while serving guests memorable dining experiences.

FAQ's:

Q) Does Texas Roadhouse hire for high-energy dining rooms?

A) Yes, lively atmospheres are typical.

Q) Are hand-cut steak preparation roles available?

A) Yes, meat cutters work on-site.

Q) Is line dancing part of staff culture?

A) Some locations incorporate dancing traditions.

Q) Are dinner hours the busiest?

A) Yes, evening shifts drive volume.

Q) Is teamwork emphasized?

A) Yes, coordination is critical.