Culinary Shift Supervisor

Company Overview:

Chick-fil-A is a fast-food brand widely known for its high standards of customer service, fresh ingredients, and delicious menu offerings. Founded in 1946, Chick-fil-A has grown to become the largest quick-service chicken restaurant chain in the United States. With a focus on community involvement, personal growth, and leadership development, Chick-fil-A strives to create an environment that fosters respect, integrity, and purpose. The company is committed to making a positive impact through its local ownership and dedicated teams, always prioritizing customer satisfaction and excellence in every aspect of its operations.

Job Summary:

As a Kitchen Culinary Shift Supervisor at Chick-fil-A, you will be responsible for overseeing kitchen operations and ensuring high-quality service in a fast-paced, team-oriented environment. This role is ideal for individuals with a passion for helping others and a commitment to delivering exceptional customer service. You will supervise kitchen staff, manage food safety and sanitation practices, and maintain a positive work atmosphere that reflects the company's core values of learning, excellence, and respect.

Key Responsibilities:

• Illustrate skill in managing tasks and prioritizing duties in a rapidly changing environment.
• Coordinate and structure work rotations to enhance performance and achieve optimal cost management.
• Supervise kitchen divisions including meal prep, food coating, and assembly of completed items.
• Ensure all food packaging, presentation, and quality meet Chick-fil-A's standards for consistency.
• Use internal data to monitor work accuracy and take immediate action to address areas requiring improvement.
• Collaborate with the Kitchen Director and Training Director to identify and resolve any issues.
• Encourage adherence to strict food safety and sanitation guidelines to maintain a hygienic kitchen environment.
• Supervise team members to ensure they meet required service speed and quality standards.
• Maintain cleanliness of the dining room, parking lot, and facility.
• Inspire team members to adhere to the dress code, grooming guidelines, and organizational protocols.
• Enhance individual and team skills through feedback and willingness to adapt to changes.
• Manage pressure effectively and resolve issues promptly to ensure successful outcomes.
• Take proactive action in addressing performance issues and enforcing disciplinary procedures when necessary.
• Comply with Chick-fil-A's policies and procedures to ensure smooth operational flow.

Pay Rate:

The starting pay for this position is $23.50 per hour.

Benefits:

• Competitive pay
• Flexible scheduling
• Closed on Sundays
• College scholarship opportunities
• Opportunities for leadership development and career advancement
• Positive work environment
• Employee benefits including medical, dental, optical, and life insurance
• 401k savings options

Requirements:

• Must be at least 18 years old to meet the minimum age requirement.
• Willing to work full-time, with 30-40 hours per week.
• Availability to work on Saturdays is required (Chick-fil-A is closed on Sundays).
• Minimum of 2 years of experience in a supervisory role is required.
• A positive, proactive attitude with a desire to expand skills and knowledge.
• Strong commitment to helping others and providing excellent service.
• Attention to detail and the ability to work in a fast-paced, high-pressure environment.
• Ability to handle multiple tasks with a sense of urgency and a clear, focused mindset.
• Dependable transportation to and from work.

About the Company:

Chick-fil-A, founded in 1946 by S. Truett Cathy, has grown from a small diner to become the leading quick-service chicken restaurant in the U.S. Known for its top-tier customer service and fresh, high-quality food, Chick-fil-A operates with a strong commitment to community engagement and leadership development. The company's vision is to be The World's Most Caring Company, impacting individuals through exceptional service, high standards of excellence, and continuous development. Chick-fil-A prides itself on providing a supportive environment where employees are encouraged to grow and contribute to the greater good.

FAQ's:

Q) Does Chick-fil-A emphasize hospitality-based hiring?

A) Yes, guest interaction is a core hiring focus.

Q) Are roles structured around front-of-house and back-of-house teams?

A) Yes, responsibilities are divided between service and kitchen teams.

Q) Is faith-based culture part of employment?

A) Work culture reflects company values but roles are open to all applicants.

Q) Are leadership roles location-operator driven?

A) Yes, individual operators manage leadership hiring.

Q) Are Sunday closures consistent across all locations?

A) Yes, restaurants are closed on Sundays.