Restaurant Team Member

Description:

Build your future with us Bob Evans family as a Restaurant Team Member and be part of a company dedicated to serving high-quality, farm-fresh food to our loyal customer base. We are AMERICA'S FARM FRESH, and we take immense pride in our culture of caring for our guests and each other. Working at Bob Evans is about living up to our founder Bob Evans' vision of Where Good Grows, by ensuring every plate is perfect, every carryout order is complete, and every guest has a wonderful, all-around family dining experience. This role is crucial in maintaining our standards of excellence and helping to foster a welcoming environment for everyone.

Qualifications:

• Strong foundation in guest service, prioritizing a positive dining experience.
• Proficiency in using common restaurant technology, such as a Point of Sale (POS) system.
• Excellent organizational and prioritization skills with a keen eye for detail.
• Ability to effectively manage time and multitask in a fast-paced setting.
• Effective communication skills to professionally interact with guests and team members.
• Must possess dependability and exceptional teamwork skills.
• Experience level of 0-2 years in a related field or similar restaurant setting is preferred.
• Familiarity with standard restaurant concepts, procedures, and best practices.
• Physical ability to stand and walk for extended periods, lift up to 50 pounds, and perform necessary reaching, bending, and stooping.
• Comfortable using various food preparation and beverage equipment safely (e.g., knives, coffee brewers).

Benefits:

• Tips Paid Daily
• Set your own schedule and hours for maximum flexibility.
• Early close / No late nights promoting a healthy sleep schedule.
• Great Work / Life Balance
• Competitive wages and compensation.
• Excellent Benefits including comprehensive Health and Welfare coverage.
• 401(k) with Employer Match to support your financial future.
• Career Growth Opportunities and resources for professional development.

Responsibilities:

• Accurately take guest orders, utilizing deep menu knowledge and suggesting situational add-ons to enhance their meal.
• Promptly and correctly serve all food and beverages to guests, ensuring every item meets company quality standards and is properly prepared.
• Act as a menu expert, confidently describing dishes and communicating all current promotions and new product information.
• Ensure accurate input of all orders into the POS system.
• Maintain a clean dining environment by pre-bussing tables and completing assigned side work tasks as required.
• Uphold the highest standards of safe food and beverage handling, maintaining a clean workspace at all times.
• Address and resolve minor guest concerns effectively, escalating complex issues to the manager immediately.
• Actively communicate and interact with guests, making them feel comfortable, especially during busy periods or while waiting for service.
• Be prepared to assist in other roles or departments as needed to ensure smooth restaurant operations.

FAQ's:

Q) Does Bob Evans hire for homestyle dining service?

A) Yes, roles support family-style restaurant operations.

Q) Are breakfast and lunch shifts heavily staffed?

A) Yes, early day service periods are high volume.

Q) Do servers manage multi-course meals?

A) Yes, service includes full meal pacing.

Q) Are take-home meal services part of operations?

A) Yes, employees assist with packaged meal orders.

Q) Is guest familiarity common?

A) Many locations serve repeat guests regularly.