Assistant General Manager

Baskin Robbins

3980 William Penn Hwy, Murrysville, PA, 15668

Full Time

1 March 2026

HIRING IMMEDIATELY !

Assistant General Managers (AGM’s) are the primary support system for the General Manager. AGM’s are constantly developing their retail management skills daily, focusing on their supervisory experience, coaching skills, and business acumen. AGM’s primary focus includes:

Leadership of Shift Leaders and Crew Members by supporting each individuals’
Crew deployment, drive thru performance, goal setting, communicating results, and red book execution
Fast, friendly, and energetic service
Being a Team player who can jump in wherever needed

Goals and Objectives:

To develop your management skills by supporting and being an integral part of a great store Team. Help support the General Manager by leading the Team and nurturing their talents. Exceed our loyal customers expectations.

If you are ready to build your leadership skills, while making an impact on customers, then we want to talk to you about our opportunities! In the Assistant General Manager position, we look for driven individuals who are ready to lead a Team and showcase the best of Dunkin’! Our Assistant General Managers are our next General Managers. We value growth from within…if that is what you are looking for then this is the career for you!

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.

FAQ's:

Q) Does Baskin Robbins hire for customer-facing dessert service?

A) Yes, most roles involve direct customer interaction.

Q) Are employees trained in portion control?

A) Yes, proper scooping and serving sizes are emphasized.

Q) Is product knowledge important?

A) Yes, staff should understand flavors and seasonal offerings.

Q) Does the job involve freezer and cold storage work?

A) Yes, handling frozen products is routine.

Q) Are evening and weekend shifts common?

A) Yes, peak hours are typically evenings and weekends.