Shift Leader

Dunkin

Richfield Springs, NY, 13439

Other

15 September 2026

Job Summary:

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits:

Weekly Pay
Paid Vacation
401K Plan with matching contributions
Free Coffee

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs

Requirements:

Provide excellent guest satisfaction, service speed, and product quality
Previous experience working in a cafe or quick service restaurant preferred
Show passion about results by setting compelling targets and delivering on commitments
Meet safety and sanitation standards
Anticipate and understand guests' needs and exceed their expectations
Works well in a team environment

Company Information:

Bluemont Group, LLC has been under the direction and guidance of Dave Baumgartner, the operating partner, since November 2008. Over the past 10 years, Bluemont Group has grown from a few stores in Knoxville and Chattanooga, Tennessee to owning and operating 50 stores in Middle and East Tennessee, Northwestern Georgia, and Alabama.

Our locally owned and operated Dunkin' Donuts franchise, offers a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!

FAQ's:

Q) Does Dunkin hire specifically for beverage-focused roles?

A) Yes, many positions focus heavily on drink preparation.

Q) Are opening shifts common at Dunkin?

A) Yes, early morning shifts are a major part of Dunkin operations.

Q) Is speed important during peak hours?

A) Yes, fast-paced service is essential during morning rush periods.

Q) Do employees handle both food and beverages?

A) Yes, staff are trained to prepare both menu items.

Q) Is multitasking a key requirement?

A) Yes, roles require handling multiple orders simultaneously.