Store Manager

Company Overview:

Wingstop is a leading global restaurant brand known for its bold flavors, teamwork, and passion for excellence. As a Store Manager, you will join a dynamic and growth-oriented team dedicated to delivering high-quality food and outstanding guest experiences. In this leadership role, you'll support the General Manager in driving performance, developing team members, and maintaining operational excellence across all aspects of the restaurant. If you're passionate about leadership and thrive in a fast-paced, flavor-filled environment, Wingstop offers the perfect opportunity for growth.

Role and Responsibilities:

As a Store Manager, you will assist in overseeing daily operations, ensuring customer satisfaction, and maintaining Wingstop's high standards of food quality and service. Your leadership and organizational skills will be vital in fostering a motivated, high-performing team and ensuring smooth restaurant operations.

• Support the General Manager in achieving restaurant goals for sales, service, and operational performance.
• Lead by example during shifts, creating a positive and collaborative environment for team members.
• Monitor staff performance and provide coaching and training to improve productivity and enhance guest satisfaction.
• Ensure the restaurant consistently meets all food safety, cleanliness, and hygiene standards.
• Handle guest concerns promptly and professionally to ensure a positive dining experience.
• Assist with hiring, onboarding, scheduling, and team training initiatives.
• Oversee shift operations, ensuring optimal food quality, sanitation, labor management, and inventory control.

Required Skills and Experience:

• Minimum of two years' experience in a supervisory role within the restaurant, food service, or retail industry.
• Must possess or be eligible to obtain a Food Handler Certification as required for this position.
• Proficiency with POS systems and computer applications, with at least six months of hands-on experience.
• Strong leadership, communication, and conflict-resolution skills.
• Ability to multitask, stay organized, and perform effectively under pressure.

Compensation and Benefits:

• Comprehensive health, dental, and vision insurance for full-time employees.
• Life insurance coverage valued at $25,000 with selected health plans.
• Eligibility to participate in a 401(k) plan with a 4% company match after 90 days of employment.
• Paid Time Off (PTO) combining vacation and sick leave into one flexible benefit program.
• Career advancement and internal promotion opportunities within the organization.

Salary: Annual compensation up to $50,000, including hourly pay, bonuses, incentives, and additional benefits.

About Wingstop:

Wingstop is more than a restaurantit's a global flavor movement built on a passion for quality, innovation, and exceptional guest experiences. Since its founding in 1994, Wingstop has become a leader in the fast-casual dining space by delivering crave-worthy wings, handcrafted sides, and bold flavor experiences that keep guests coming back. With a mission to serve the world flavor, Wingstop fosters a culture of growth, teamwork, and opportunity for every team member. At Wingstop, employees are empowered to lead, learn, and bring their best selves to every shift. Join Wingstop and be part of a brand that's redefining what it means to serve flavor with purpose and pride.

FAQ's:

Q) Does Wingstop specialize in takeout and delivery service?

A) Yes, most locations focus on off-premise orders.

Q) Are sauce preparation duties part of the job?

A) Yes, employees prepare and apply sauces to orders.

Q) Is kitchen timing coordination important?

A) Yes, order timing must align with delivery and pickup windows.

Q) Are fryer operations a primary responsibility?

A) Yes, many kitchen roles involve fryer station management.

Q) Does Wingstop operate smaller restaurant footprints?

A) Yes, stores typically operate in compact layouts.