Hospitality Team Member

Company Overview:

Chick-fil-A is seeking enthusiastic Hospitality Team Members to join a growing team known for exceptional customer service and a welcoming atmosphere. This role allows you to contribute to a supportive and positive work environment while developing personal and professional skills. You will collaborate closely with team members and an experienced Operator in a fast-paced, team-oriented setting.

Role and Responsibilities:

As a Hospitality Team Member, you will ensure guests enjoy a positive dining experience while supporting smooth restaurant operations.

• Greet guests warmly and provide attentive, friendly support
• Assist customers in understanding menu offerings and promotions
• Escort guests to designated seating arrangements
• Address guest complaints promptly and effectively to maintain satisfaction
• Proactively clean tables and chairs to maintain a hygienic environment
• Offer complimentary mints to guests after their dining experience
• Keep the dining area organized and manage waste efficiently
• Build meaningful connections with guests and team members
• Foster transparent communication between front counter and dining teams
• Strictly adhere to sanitation and safety guidelines

Required Skills and Experience:

• Minimum age of 16 years
• Availability on weekends, including Fridays and Saturdays
• Ability to operate a cash register efficiently
• Capability to multitask and work in a fast-paced environment
• Team-oriented, flexible, dependable, and dedicated to responsibilities
• Positive attitude focused on meeting customer needs
• Strong communication skills with guests and team members
• Physical ability to stand for extended periods and lift up to 50lbs

Compensation and Benefits:

• Starting wage of $13 per hour for employees 18 and older, $8.65 per hour for those under 18
• Scholarship opportunities valued at $2,500 per year
• Sundays off
• Leadership development opportunities
• Free meals during scheduled shifts
• Positive work environment and gym membership benefits

About Chick-fil-A:

Chick-fil-A is a faith-centered, independently owned company recognized for its growth in the quick-service restaurant industry. Committed to delivering exceptional service and fostering a welcoming work environment, Chick-fil-A emphasizes employee development, team collaboration, and maintaining a supportive and respectful workplace culture.

FAQ's:

Q) Does Chick-fil-A emphasize hospitality-based hiring?

A) Yes, guest interaction is a core hiring focus.

Q) Are roles structured around front-of-house and back-of-house teams?

A) Yes, responsibilities are divided between service and kitchen teams.

Q) Is faith-based culture part of employment?

A) Work culture reflects company values but roles are open to all applicants.

Q) Are leadership roles location-operator driven?

A) Yes, individual operators manage leadership hiring.

Q) Are Sunday closures consistent across all locations?

A) Yes, restaurants are closed on Sundays.