Shift Lead

Job Summary:

At Five Guys Burgers & Fries, we're not just about serving burgers and fries - we're about creating a dynamic workplace where you can thrive and develop essential leadership skills that will propel your career forward. Join us and unlock a world of opportunities!As a Shift Lead, you'll be at the forefront of delivering exceptional customer service and ensuring the smooth operation of our restaurant during your shift.

Benefits:

• Enjoy a competitive hourly pay rate plus weekly tips and bonuses based on store performance.
• Leadership Development: Receive comprehensive leadership and development training to learn management skills.
• Employee Benefits: Benefit from perks including two weeks of PTO, medical, dental, and vision coverage, short-term disability, supplemental life insurance, and more after 90 days of employment.
• Financial Security: Secure your future with a 401k plan offering up to a 3% company match after a year of consecutive employment.
• DailyPay: Access your earned wages instantly with DailyPay.
• Free Meals: Enjoy a free meal during every shift.
• Holiday Time Off: Celebrate with 2 paid holidays each year (Thanksgiving and Christmas).

Responsibilities:

• Excelling in all roles within the restaurant, from cashier to grill and prep.
• Overseeing shifts, including opening and closing the store.
• Ensuring food preparation standards are met, managing employee breaks and shift changes, and completing shift summary reports.
• Upholding company standards on equipment, facility, and grounds maintenance.
• Motivating, coaching, and assisting in training crew members on operational tasks.
• Ensuring food quality and 100% customer satisfaction.
• Training to progress towards Assistant Manager or General Manager roles.

Qualification:

• Supervisory experience in food service or retail preferred.
• Previous experience in the restaurant industry.
• Open availability during 11am-10pm, including weekends.
• Strong communication skills, both written and verbal.
• Basic business math, computer, and internet proficiency.
• Strong problem-solving and decision-making abilities.
• Adaptability in various situations.
• Physical ability to stand for long periods in hot or cold temperatures and lift supplies weighing up to 50 lbs.

Note:The above job description may be subject to change based on company needs and policies.Join us and become a valued member of a team that prioritizes growth, development, and delivering delicious burgers and fries to our customers!

FAQ's:

Q) What makes working at Five Guys different from other burger restaurants?

A) Five Guys emphasizes made-to-order cooking and open-kitchen teamwork.

Q) Are employees involved in food prep beyond cooking?

A) Yes, team members handle prep, cooking, and customer interaction.

Q) Does Five Guys rotate staff through all stations?

A) Yes, employees are often trained to work multiple kitchen and service roles.

Q) Is attention to ingredient handling important?

A) Yes, fresh ingredient preparation is a daily responsibility.

Q) Are management roles hands-on?

A) Yes, managers actively work alongside crew members.