Kitchen Porter

Kitchen Porter

Job Summary of Kitchen Porter:

This role is ideal for individuals who thrive in a fast-paced environment, have a passion for customer service, and enjoy working as part of a team. The position requires strong leadership skills, accountability, and the ability to create memorable experiences for customers while upholding the Dairy Queen brand standards. If you are eager to take ownership of your work and contribute to a positive atmosphere, we want to hear from you.

Job Duties and Responsibilities of Kitchen Porter:

• Act as an ambassador for the Dairy Queen brand, maintaining professionalism at all times.
• Greet and welcome fans enthusiastically, ensuring a positive customer experience from the moment they enter.
• Deliver exceptional fan-first service through timely and high-quality service.
• Prepare food products quickly and accurately, following all restaurant, health, and safety standards.
• Operate and maintain restaurant equipment such as grills, fryers, freezers, and other cooking tools safely and efficiently.
• Complete preparation tasks, ensuring the grill area is stocked and set up for service.
• Address customer concerns calmly and embrace Dairy Queen's service recovery standards to resolve issues effectively.
• Collaborate with management and team members to maintain a positive, cooperative work environment.
• Ensure the restaurant environment is safe, clean, and inviting for both customers and team members.
• Exhibit a genuine passion for excellence in every aspect of the role.
• Perform other duties as assigned by management to support restaurant operations.

Qualifications and Experience of Kitchen Porter:

• Ability to communicate positively with customers and team members at all times during shifts.
• Ability to remain calm under pressure while maintaining a positive attitude.
• Comfortable standing for the duration of the shift and capable of lifting up to 50 pounds.
• Ability to handle raw, frozen, and cooked food products, ensuring compliance with temperature safety standards (41-140°F).
• Knowledge of food handling procedures and local health regulations.
• Exhibit good manners, proper personal hygiene, and punctuality.
• Maintain a fun and positive attitude throughout the shift, contributing to a supportive team atmosphere.

Benefits of Kitchen Porter:

• Competitive hourly wage with opportunities for growth and career advancement.
• Employee discounts on food and beverages.
• Supportive work environment that encourages teamwork and personal development.
• Training opportunities to help you grow within the company.

Salary:

• Competitive hourly pay based on experience and performance.

About Company:

This position is with an independent franchisee of the Dairy Queen system, not affiliated with American Dairy Queen Corporation or International Dairy Queen. The franchisee will be your employer if hired and will be responsible for all employment-related decisions. The franchisee is committed to providing excellent customer service and fostering a positive work environment where team members can thrive and grow.

FAQ's:

Q) Does Dairy Queen hire separately for food and treat operations?

A) Some locations operate both Grill & Chill concepts requiring cross-training.

Q) Are Blizzard preparation skills required?

A) Yes, employees are trained to prepare specialty frozen treats.

Q) Does Dairy Queen have cake production roles?

A) Yes, select locations hire cake decorators.

Q) Is equipment handling part of the role?

A) Yes, staff operate grills, mixers, and soft-serve machines.

Q) Are closing shifts common?

A) Many roles involve evening closing duties.