Job Summary
The Restaurant Team member performassigned workstation duties to ensure quality products and service are delivered to our customers meeting Papa John’s standards. Comply with Papa John’s uniform, appearance, and operations standards as defined in the Operations Manual, PIZZAcademy, Team Member Handbook, and with federal, state, and local laws and ordinances.
Duties and Responsibilities
Perform assigned workstation duties including making quality products, preparing ingredients, taking orders, providing quality customer service through positive and professional interaction with customers by phone or in person, and acting with a sense of urgency in everything they do.
Work as a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift. Enhance the company’s image by complying with uniform and appearance standards. Contribute to an atmosphere of teamwork, energy and fun.
Accurately use the FOCUS System, process cash, and/or credit card transactions. Support sales efforts by suggestively selling to increase the check average when taking an order. Protect the company’s assets by maintaining organized, safe and clean work areas; complying with safety and security standards at all times
Responsible for quickly and accurately delivering food from the kitchen to customer’s vehicle.
Follow proper sanitation and food safety principles and ensure that the food is delivered hot to customers outdoors.
Education, Experience & Certifications
High School diploma or GED preferred
Serv-Safe/Local or State Food Service Certification preferred
Successful and stable employment history
Ifcross-trinedasdeliverydriver,musthavedriver’licensevlidunderthelws ofthette(s)where the teammemberworks,acceptable motorvehicle record, proofofinsurance,satifactoryvehicle, and the ability to drive
Bilingual icerti mrket
Non-eemt,hourlyposition
Provideadditional documenttionas requiredby individual sttes
Mustbe18yearofgeoroldertoperformthefollowingdutiesatapaJohn’s: pizzloadig,oven tendig,izzcuttig,doughdockig,dishwashing,andizza delivery
Mustbeable toworklonghours,scheduledorunscheduled,whichwill include nights,weekends,andasemergenciesrise
Functional Skills
Cash Management skills or Financial & Business Acumen
Planning & Prioritization: highest impact, highest value
Communicates Effectively and Candidly
Process Improvement: Strive to continually improve
Our Values
Our Core Competencies
Papa Johns is an equal opportunity employer.
FAQ's:
Q) Does Papa John’s hire for production-focused kitchens?
A) Yes, roles focus on pizza assembly and oven operations.
Q) Are delivery and in-store roles separated?
A) Yes, responsibilities differ by position.
Q) Are online orders a major part of daily volume?
A) Yes, most orders are received digitally.
Q) Do employees manage rush-based production flow?
A) Yes, kitchens operate in timed production cycles.
Q) Is night-shift availability common?
A) Yes, late-evening shifts are frequently staffed.
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