Support Associate

Job Summary of Support Associate:

We are in search of a Support Associate to join our team - come and work in an engaging and rapid-paced setting! As a Support Associate at Five Guys, your duties will include taking orders, preparing food, and keeping the store in excellent condition while offering top-tier customer service to all patrons who walk through our doors.

Benefits of Support Associate:

• Receive complimentary burgers for every scheduled work session
• By utilizing DailyPay, you can access your earnings for the hours worked every day, eliminating the delay associated with waiting for payday.
• The incorporation of base wages, tips, and weekly bonuses results in a highly competitive compensation plan
• From entry-level to advanced positions, training is provided to prepare individuals for the next step
• All full-time crew members are eligible for one week of paid time off
• Health benefits, paid time off, and a 401k matching scheme are accessible to full-time workers.
• Teams and chaplains are accessible to provide care and support during challenging times.
• Opportunities for management

Responsibilities of Support Associate:

• A little of everything- taking orders, cooking burgers & fries, building delicious sandwiches, keeping the dining room clean, prepping fresh ingredients.
• Maintain friendly, fast, and accurate service, ensuring an excellent customer experience and that all products consistently meet company standards.
• Keep the restaurant up to Five Guys company standards regarding cleanliness, neatness, and customer accessibility.
• Work as a team player to support other employees in completing their tasks.
• Complete all other duties as assigned.

Qualification of Support Associate:

• Skill in engaging with our patrons enables the delivery of top-quality customer service!
• It is ideal to have prior experience in a fast-food environment, but it is not a prerequisite.
• Proficient in observing food safety protocols and maintaining cleanliness within the store.
• Ability to consistently be on time for work and adhere to designated shifts.
• Participation is open to individuals who are sixteen (16) years of age or older.
• Ability to endure standing on solid grounds for extended periods regardless of the temperature.
• Expertise in lifting objects and resources up to 30 pounds in weight.
• Individuals with disabilities should be granted reasonable accommodations to aid them in completing essential functions.

About Us:

This Five Guys Burgers & Fries store is a part of Life's Food, a family-owned and operated franchisee with stores.If you are passionate about providing delicious food and excellent customer service, don't miss this opportunity to join our team at Five Guys Burgers and Fries. Apply now and become part of a highly skilled and motivated crew!

FAQ's:

Q) What makes working at Five Guys different from other burger restaurants?

A) Five Guys emphasizes made-to-order cooking and open-kitchen teamwork.

Q) Are employees involved in food prep beyond cooking?

A) Yes, team members handle prep, cooking, and customer interaction.

Q) Does Five Guys rotate staff through all stations?

A) Yes, employees are often trained to work multiple kitchen and service roles.

Q) Is attention to ingredient handling important?

A) Yes, fresh ingredient preparation is a daily responsibility.

Q) Are management roles hands-on?

A) Yes, managers actively work alongside crew members.