Director of Operations

Description:

As the Director of Operations for Hardee's, you will be the key driver of our company’s success, overseeing all aspects of operational excellence across multiple restaurant locations. This is a senior leadership position that demands strategic vision and hands-on operational management. You will be responsible for setting and executing high-level business strategies, optimizing performance across the board, and mentoring a team of General Managers. Your role is to ensure that every Hardee's location under your direction operates efficiently, profitably, and in full compliance with company standards, while fostering a culture of accountability and outstanding customer service.

Responsibilities:

• Provide strategic leadership and oversight for all daily operations across multiple Hardee's locations, ensuring consistency and adherence to brand standards.
• Mentor, coach, and support General Managers to enhance their leadership skills and operational effectiveness.
• Develop and implement operational policies and procedures to improve efficiency, productivity, and profitability.
• Analyze financial data, including P&L statements and sales reports, to identify areas for improvement and implement corrective actions.
• Lead the recruitment, training, and development initiatives for the management team, ensuring a strong talent pipeline.
• Cultivate a high-performance culture focused on employee engagement, customer satisfaction, and continuous improvement.
• Guarantee compliance with all health, safety, and security regulations across all locations.
• Collaborate with senior management to set and achieve annual business objectives and growth targets.
• Conduct regular site visits to audit operations, provide feedback, and ensure standards are met.

What We're Looking For:

• Proven experience in a multi-unit leadership role within the quick-service restaurant (QSR) or hospitality industry.
• Strong financial management skills with a demonstrated ability to manage budgets, labor costs, and drive revenue growth.
• Exceptional leadership and team-building abilities with a focus on developing others.
• Excellent communication and interpersonal skills.
• The ability to thrive in a fast-paced, high-pressure environment.
• A strategic mindset with the ability to solve complex problems and make data-driven decisions.
• Willingness to travel between various restaurant locations as required.
• A valid driver's license.

Benefits & Perks:

• Highly competitive salary with performance-based bonuses.
• Comprehensive health benefits package, including medical, dental, and vision insurance.
• Generous paid time off and holiday pay.
• Car allowance or company vehicle options.
• Retirement savings plan with company match.
• Opportunities for professional development and career advancement at the corporate level.
• Employee meal discounts.