To Go Specialist

Company Overview:

Chili's is dedicated to delivering exceptional To-Go dining experiences with a menu featuring Big Mouth burgers, savory house-smoked ribs, sizzling fajitas, and skillfully mixed beverages. Our To Go Specialists play a key role in providing prompt, efficient, and friendly service to our customers. The team thrives in a collaborative, high-energy environment that offers flexible schedules for part-time or full-time roles, growth opportunities, and a positive workplace culture that fosters teamwork and professional development.

Role and Responsibilities:

As a To Go Specialist, you will ensure every To-Go order is handled accurately and efficiently while providing outstanding customer service. You will communicate clearly with customers, manage orders, and use POS systems to facilitate seamless transactions.

• Be knowledgeable about the menu to describe and recommend items to customers clearly and informatively
• Provide outstanding service for all patrons placing To-Go orders
• Answer phone calls promptly and assist customers with their To-Go orders efficiently
• Arrange orders in the correct sequence to ensure timely preparation and delivery
• Operate a POS system to accurately process sales transactions

Required Skills and Experience:

• Dependable team player
• Ability to thrive in fast-paced, high-volume environments
• Strong multitasking and organizational skills
• Welcoming and friendly demeanor

Preferred Qualifications:

• Prior experience in customer service or food and beverage operations

Compensation and Benefits:

• Flexible schedules for both part-time and full-time roles
• Opportunities for growth within the organization
• Supportive team environment and positive workplace culture

About Chili's:

Chili's is committed to providing superior dining experiences with a diverse menu of Big Mouth burgers, house-smoked ribs, sizzling fajitas, and expertly crafted beverages. Focused on exceptional service, warm hospitality, and social responsibility, Chili's fosters a collaborative, inclusive, and high-energy work environment where employees can grow, develop, and thrive while contributing to the brand's ongoing success.

FAQ's:

Q) Does Chili’s hire for casual dining service models?

A) Yes, roles support sit-down casual dining service.

Q) Are menu knowledge assessments part of training?

A) Yes, employees must learn extensive menu details.

Q) Are bar and dining roles distinct?

A) Yes, bartenders and servers have separate responsibilities.

Q) Are closing duties part of many roles?

A) Yes, staff may handle end-of-day cleaning and prep.

Q) Does Chili’s operate under corporate standards?

A) Yes, procedures are standardized across locations.