Team Leader
McAlister's Deli
Wiggins, MS, 39577
Other
14 April 2026
Position Overview: The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader's responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary.
Key Areas of Responsibility:
- The ability to provide supervision during assigned shifts.
- Provides team members, and guests with a positive experience and atmosphere.
- Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.
- Monitors speed of service to ensure a positive guest experience.
- Assists with guest comments and complaints.
- Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.
- Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.
- Helps encourage adherence to uniform policy and standards.
- Ensures proper cash handling procedures are followed.
- Opens and closes the restaurant in the absence of upper management.
All other duties as assigned by management.
Job Type: Hourly
Education: High School Diploma or equivalent
This is for a position at a franchised McAlister's Deli location
FAQ's:
Q) Does McAlister’s hire for deli-style counter service?
A) Yes, ordering is primarily counter-based.
Q) Are sandwich and spud stations separate?
A) Yes, kitchen roles may focus on specific menu items.
Q) Is guest table delivery required?
A) Yes, orders are delivered to tables.
Q) Are lunch hours the busiest?
A) Yes, midday service drives traffic.
Q) Are dining rooms typically calm environments?
A) Yes, atmosphere is casual and relaxed.
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