Restaurant Manager

Restaurant Manager

Job Summary of Restaurant Manager:

These positions focus on overseeing day-to-day store operations, managing staff, achieving financial goals, and ensuring customer satisfaction. Both positions come with comprehensive leadership training and development programs designed to prepare you for success, whether you’re managing or assisting with the operation of a store. You’ll be at the heart of a thriving environment, responsible for creating an enjoyable workplace culture and fostering strong relationships with both your team and customers.

Job Duties and Responsibilities of Restaurant Manager:

• Oversee daily store operations, ensuring that financial and operational goals are achieved.
• Recruit, train, and manage associates to deliver exceptional guest service and maintain store standards.
• Monitor inventory levels and ensure the store is stocked to meet customer demand.
• Manage the implementation of food safety protocols and operational procedures to maintain a safe environment.
• Provide strong leadership to foster a positive work environment, encouraging teamwork and motivation among staff.
• Ensure compliance with all safety, cleanliness, and operational standards.
• Prepare reports related to store performance, including sales, costs, and other key metrics.
• Assist in resolving customer concerns and ensuring a high level of customer satisfaction.
• Participate in leadership training and personal development to grow within the organization.
• Ensure the store meets all health and safety regulations, adhering to cleanliness and food safety standards.

Qualifications and Experience of Restaurant Manager:

• High school diploma or equivalent required; additional education is a plus.
• At least 1-2 years of management experience in a fast-paced retail or food service environment preferred.
• Strong leadership, organizational, and problem-solving skills.
• Proven ability to work efficiently in a fast-paced, high-pressure environment.
• Ability to work a flexible schedule, including nights, weekends, and holidays as required.
• Food Safety certification (ServeSafe or equivalent) required or ability to obtain within the first 30 days of employment.
• Excellent communication skills and a passion for providing superior customer service.
• Experience with inventory management and financial reporting preferred.

Benefits of Restaurant Manager:

• Free meals while working at Panda Express.
• Generous compensation package with performance-based bonus opportunities.
• Health benefits, including medical, dental, and vision insurance.
• 401K with Panda Restaurant Group match for retirement planning.
• Paid time off and paid holidays to support work-life balance.
• Continuous career and leadership development programs, including comprehensive training and workshops.
• Scholarships and educational assistance to support your professional growth.
• Discounts at theme parks, gyms, and other lifestyle benefits.
• Income protection, including Disability, Life, and AD&D insurance.
• Pre-Tax Dependent Care Flexible Spending Account for eligible employees.

Salary:

• Pay Range: $26.50 - $32.50 per hour + potential bonus.
• Pay is determined by factors such as work and experience.

About Panda Restaurant Group:

Panda Restaurant Group, Inc. is the largest family-owned Asian dining Panda Restaurant Group in America, founded in Glendale, California, in 1983. With nearly 2,300 locations globally, Panda Express has grown into a leader in the quick-service restaurant industry. We strive to deliver a unique and exceptional dining experience for all our guests, driven by our core values of family, quality, and authenticity. We are passionate about cultivating a culture of inclusivity, personal growth, and innovation within our teams, fostering both professional and personal development for all associates. Whether you’re just starting your career or looking to advance, Panda Express provides the support and opportunities you need to thrive.