Assistant Manager

Dunkin

Ludlow, MA, 01056

Full Time

14 July 2026

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

Drive sales and profitability through effective execution of the Company’s business plan
Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
Work with integrity, honesty and accountability in all situations

Benefits of working for a Dunkin' franchisee:

Competitive wages
Awesome team-oriented environment
Lots of potential for growth within the company for those who work hard

Previous managerial experience preferred but not required
Previous fast food/quick service restaurant experience required
Top-notch customer service skills
Strong verbal and written communication skills
Excellent leadership skills
Works well under pressure and is able to multi-task
Financial literacy and analytical/problem solving skills
Access to a vehicle and a valid Driver's License required
Ability to lift 50 lbs
Must submit to a background check

FAQ's:

Q) Does Dunkin hire specifically for beverage-focused roles?

A) Yes, many positions focus heavily on drink preparation.

Q) Are opening shifts common at Dunkin?

A) Yes, early morning shifts are a major part of Dunkin operations.

Q) Is speed important during peak hours?

A) Yes, fast-paced service is essential during morning rush periods.

Q) Do employees handle both food and beverages?

A) Yes, staff are trained to prepare both menu items.

Q) Is multitasking a key requirement?

A) Yes, roles require handling multiple orders simultaneously.