Assistant Food Service Manager

Company Overview:

Rackson, a prominent operator at Burger King, is seeking an Assistant Food Service Manager to join the team and work closely with the General Manager. This role focuses on overseeing restaurant operations, delivering exceptional customer service, and fostering a positive workplace environment, supporting the company's core values of leadership and growth.

Role and Responsibilities:

As an Assistant Food Service Manager, you will supervise daily restaurant activities, guide staff, and ensure high-quality customer service while maintaining operational efficiency and financial oversight. Your responsibilities include:

• Identify strengths and areas for growth in yourself and motivate your team with passion and inspiration.
• Ensure service protocols, food quality, and safety standards are in line with brand guidelines.
• Cultivate a positive work environment, manage team issues promptly, and show appreciation for staff contributions.
• Manage sales oversight and labor monitoring to optimize operational effectiveness.
• Maintain brand reputation through adherence to cleanliness, maintenance, and customer service standards.
• Implement strategies to supervise shifts effectively while controlling operational costs.
• Recognize and develop potential future leaders within the team.
• Apply financial skills to optimize business strategies and adhere to cash flow management guidelines.
• Ensure compliance with labor laws and internal policies.
• Organize staff schedules, oversee inventory, and handle administrative responsibilities.
• Identify trends and implement strategies for ongoing sales improvement.
• Coach team members to follow safety and quality protocols for a secure and efficient workplace.
• Participate in various tasks to help achieve business goals as requested.

Required Skills and Experience:

• Minimum age of 18 years.
• High school diploma or relevant restaurant management experience.
• Proficiency in English communication.
• Experience supervising fast-food operations.
• Understanding of performance metrics, product standards, and management frameworks.
• Knowledge of food processing, preparation, and sanitation standards.
• Ability to handle challenging situations with professionalism and composure.
• Skill in managing sensitive data and engaging relevant stakeholders responsibly.
• Willingness to learn various restaurant functions and manage multiple stations.
• Motivated, proactive, and eager to expand knowledge.
• Accountable for recognizing and correcting errors efficiently.
• Punctual and reliable with a consistent work attendance record.
• Reliable transportation for work commitments and corporate meetings.
• Flexibility to work weekends, evenings, and holidays.
• Ability to handle physical tasks such as lifting up to 50 pounds, standing for long periods, crouching, bending, and working in varying temperatures.

Preferred Qualifications:

• Proficiency in Spanish.

Compensation and Benefits:

• Competitive compensation with performance-based bonuses.
• 401(k) plan with employer match.
• Medical, dental, and vision coverage.
• Paid time off.
• Ongoing career and leadership development opportunities.
• Scholarship programs.
• Culture emphasizing ethical management and valuing employees.

About Burger King:

At Burger King, innovation, teamwork, and integrity are central to operations, creating a diverse and inclusive environment that supports employee growth and collaboration. The company is committed to equal employment opportunities and maintaining a professional, respectful workplace.

About Respective Company:

The Assistant Food Service Manager role at Burger King provides an opportunity to lead daily operations, enhance team performance, and contribute to customer satisfaction. The position encourages professional development, teamwork, and adherence to Burger King's core values of excellence, integrity, and operational success.