Assistant Restaurant Manager

Company Overview:

Are you looking for a job or an opportunity to be a part of a team Are you looking for an employer who recognizes and values your contributions Join the We Appreciate You team, a company that offers competitive benefits, appreciates and recognizes accomplishments, supports a promote from within philosophy, encourages a work/life balance, and treats everyone with respect! The Wenspok Companies is a privately owned franchise of Wendy's Restaurants operating 67 Wendy's restaurants between Washington, Idaho, Oregon, Colorado, South Dakota, North Dakota, Kansas, Montana, Wyoming, and Nebraska, employing over 2,500 team members. Our best team member candidate is a results-oriented professional with a strong customer focus for both internal and external customers!

Role and Responsibilities:

As an Assistant Restaurant Manager, you will be responsible for management of the entire restaurant's operations, working directly with the General Manager as the store's second in command. You will provide direction, training, and expertise to ensure customer expectations are exceeded while overseeing operations and developing team members. Key responsibilities include:

• Train, develop, and mentor staff to build a high-performing team.
• Create a warm, welcoming work and dining environment for team members and guests.
• Monitor and reinforce food safety procedures to ensure compliance with regulations.
• Maximize store sales and profit goals through effective operations management.
• Maintain QSC (Quality, Service, Cleanliness) standards throughout the restaurant.
• Ensure protection of Wendy's brand and assets.
• Demonstrate drive for results and go above and beyond to serve guests.
• Maintain and enforce standard operating procedures of the company.
• Conduct product and supply inventory counting and recording.
• Schedule work shifts for team members to ensure appropriate staffing levels.
• Ensure all company policies regarding proper food handling and preparation are enforced throughout the restaurant.
• Manage food, labor, and paper costs and other controllable expenses.
• Work with restaurant management team to meet profit objectives.
• Provide excellent problem-solving and decision-making with a customer focus.
• Travel to other restaurants, area office, bank, and meetings as needed.

Required Skills and Experience:

• High school diploma or equivalent and possess all documents required by state and federal law.
• Minimum of two (2) years Shift Supervisor or one year Assistant Manager experience required in the restaurant industry (preferred in high volume QSR and/or fast casual concepts).
• Flexibility to work rotating shifts, including weekends and holidays.
• Valid driver's license in good standing and access to private transportation required.
• Demonstrated ability to lead and manage a team in a fast-paced, dynamic environment.
• Working knowledge of cost of goods sales.
• Excellent problem-solving and decision-making skills.
• Results-oriented and customer-focused approach.
• Ability to come to work promptly and as scheduled.
• Ability to take direction and work well with others.
• Ability to complete all applicable training programs.

Preferred Qualifications:

• Previous restaurant management experience in high-volume QSR environments.
• Strong PC skills are beneficial.
• Experience managing financial controls and operations.

Compensation and Benefits:

• Competitive base wage based on relevant work experience.
• Healthy, achievable bonus program.
• Medical, dental, vision, and prescription coverage.
• Paid vacation.
• Life insurance.
• 401(k) with a minimum 5% match.
• Strong career and wage growth potential.
• Excellent support network and promotion from within (97% of our managers have promoted from within).
• Personalized training, support, and tools you need to reach your goals.
• Defined career paths for those who pursue a long-term career.
• Opportunity to help operate a million-dollar plus business.

About WENDY'S:

The Wenspok Companies is an Equal Opportunity Employer committed to creating a workplace where team members are valued, appreciated, and empowered to succeed. We believe in promoting from within and providing the support, training, and career development opportunities needed for long-term success. This job opportunity is with one of our many franchiseesindependently owned and operated Wendy's franchise organizations that determine their own compensation, benefits, and career programs which may vary from company-owned locations. Join our We Appreciate You team and discover a career where your contributions are recognized and your growth is supported!

FAQ's:

Q) How does Wendy’s structure crew responsibilities?

A) Crew members are cross-trained across order taking, food assembly, and service stations.

Q) Does Wendy’s emphasize speed-of-service roles?

A) Yes, efficiency and order accuracy are key performance expectations.

Q) Are shift changes frequent at Wendy’s?

A) Shift rotations may occur to support peak meal periods.

Q) Does Wendy’s hire specifically for grill operations?

A) Yes, grill-focused roles are available in high-volume locations.

Q) Is teamwork a major performance factor?

A) Yes, Wendy’s evaluates performance based on collaboration and service flow.