Network Trainer

Network Trainer

Job Summary of Network Trainer:

Robbins is responsible for developing, implementing, and facilitating training programs across the franchise network. This includes onboarding, new product rollouts, operational procedures, and food safety standards. The role ensures that managers and crew consistently execute brand standards while supporting leadership development and succession planning within the franchise network.

Job Duties and Responsibilities of Network Trainer:

• Deliver training programs for managers and crew, including new hire orientation and ongoing development sessions.
• Facilitate classroom and on-the-job training to ensure operational excellence and adherence to brand standards.
• Partner with franchise leadership to identify talent, develop succession plans, and coach managers for success.
• Monitor training progress, conduct assessments, and provide feedback to improve performance.
• Support the rollout of new products, systems, and processes across the network.
• Ensure a safe, secure, and sanitary work environment compliant with all relevant regulations.
• Track results and identify gaps to support sales goals and operational performance.

Qualifications and Experience of Network Trainer:

• Associate's degree in a related field or equivalent experience in training and development.
• Fluent in English with excellent written and verbal communication skills.
• Proficiency in Microsoft Office and training software tools.
• Experience in facilitation, coaching, and delivering presentations.
• Prior experience in restaurant or franchise training preferred.
• Guest-focused mindset with the ability to exceed expectations.
• Strong leadership, problem-solving, and decision-making abilities.
• Ability to build effective teams, maintain morale, and engage employees.
• Passion for results and continuous improvement.
• Excellent interpersonal skills with the ability to influence and collaborate effectively.

Benefits of Network Trainer:

• Competitive salary and performance incentives.
• Health, dental, and vision insurance options.
• 401(k) with company match.
• Paid time off and holiday benefits.
• Professional development and career growth opportunities.

About Baskin Robbins:

Baskin Robbins is a world renowned ice cream brand, famous for its innovative flavors and high quality desserts. We operate a growing franchise network that prioritizes operational excellence, team development, and superior guest experiences. Each franchise location is independently owned and managed, providing opportunities for career growth and meaningful impact within the brand.

FAQ's:

Q) Does Baskin Robbins hire for customer-facing dessert service?

A) Yes, most roles involve direct customer interaction.

Q) Are employees trained in portion control?

A) Yes, proper scooping and serving sizes are emphasized.

Q) Is product knowledge important?

A) Yes, staff should understand flavors and seasonal offerings.

Q) Does the job involve freezer and cold storage work?

A) Yes, handling frozen products is routine.

Q) Are evening and weekend shifts common?

A) Yes, peak hours are typically evenings and weekends.