Busser

Burger King

Burger King

location-logoSpringfield, MA, 01119

jobtype-icon Other

dateposted-icon 13 February 2026

Company Overview:

Our Burger King franchise is dedicated to providing excellent customer service and fostering professional growth opportunities for staff. As a leading Burger King franchise, we value dedicated team members who actively contribute to our ongoing success. Joining our team means working in a dynamic and fast-paced environment with clear advancement opportunities, allowing individuals to progress from Team Member roles to Restaurant Shift Manager responsibilities.

Role and Responsibilities:

The Busser ensures guests receive top-notch service and contributes to smooth restaurant operations by maintaining cleanliness, organization, and a pleasant dining experience. Key responsibilities include:

  • Welcome guests with a positive attitude, record requirements accurately, process payments efficiently, and handle customer concerns courteously.
  • Operate cash registers or POS terminals and employ strategies to encourage additional purchases.
  • Double-check guest orders and prepare meals and drinks for service.
  • Maintain cleanliness of kitchen areas, counters, food prep stations, cooking tools, dining spaces, bathrooms, and outdoor areas.
  • Follow health and safety regulations rigorously.
  • Assist in unloading and replenishing inventory based on needs.
  • Perform tasks across multiple workstations, including Drive-Thru, meal prep, and guest assistance.
  • Attend all assigned shifts promptly and reliably.
  • Adhere to Burger King uniform and grooming standards at all times.
  • Resolve restaurant issues professionally and efficiently.
  • Collaborate with team members to achieve shared goals.
  • Engage positively with guests, coworkers, and management.
  • Work accurately under pressure in a fast-paced environment.
  • Maintain reliability and trustworthiness.
  • Possess basic skills in writing, math, and interpersonal communication.
  • Ensure safe and dependable transportation to work.

Required Competencies and Background:

  • Social and results-driven individual who thrives in collaborative environments.
  • Ability to manage responsibilities effectively under pressure.
  • Strong interpersonal skills with the ability to communicate clearly.
  • Consistently dependable and reliable.
  • Proficiency in numerical operations and written communication.
  • Reliable transportation for commuting.

Compensation and Benefits:

  • Scholarship Fund Program offering awards from $1,000 to $50,000 for team members, families, and high school graduates.
  • Immediate financial assistance for unforeseen events or emergencies.
  • Programs providing affordable options for glasses, hearing aids, weight management, activity trackers, shoes, and other wellness products.
  • Tools to locate in-network healthcare providers and estimate costs.
  • Earn points through health and wellness campaigns, redeemable for wellness items.
  • Resources for planning and tracking ovulation and milestones related to pregnancy.

About Burger King:

Burger King emphasizes openness, collaboration, diversity, and equal opportunities. The brand fosters an inclusive environment where team members can advance professionally while contributing to team success. With a focus on development and competitive benefits, the franchise is committed to supporting its staff members.

About the Respective Company:

This Burger King franchise operator is committed to operational excellence, employee growth, and providing exceptional customer experiences. The organization promotes a collaborative work environment, leadership development, and opportunities for career advancement while ensuring a positive and inclusive workplace culture.

FAQ's:

Q) Does Burger King hire for flame-grill operations?

A) Yes, grill-focused roles handle flame-broiling equipment.

Q) Are breakfast shifts available?

A) Yes, many locations operate breakfast service.

Q) Are crew members cross-trained?

A) Yes, employees often work across stations.

Q) Does Burger King operate under franchise management?

A) Yes, many restaurants are franchise owned.

Q) Are cleaning and equipment maintenance part of the job?

A) Yes, sanitation tasks are required.

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