Server

Description:

We are dedicated to providing our guests with a high-quality, farm-fresh family dining experience rooted in immense pride for our culture and communities. Our founder, Bob Evans, believed in growing good, and we seek individuals who share that passion for taking care of our guests and each other while delivering exceptional value. This role is perfect for those who thrive in a customer-focused environment and pay close attention to detail, ensuring every guest interaction and plate served meets our high standards.

Qualifications:

• A minimum of 0-2 years of relevant experience, preferably in a restaurant setting.
• Demonstrated knowledge of established restaurant concepts, practices, and procedures.
• Exceptional guest service skills and a strong commitment to hospitality.
• Ability to work effectively in a team, exhibiting high levels of dependability.
• Strong organizational skills with the ability to manage multiple tasks (multi-tasking) and prioritize effectively.
• Detail-oriented approach to work.
• Proficiency with computer systems, specifically Point of Sale (POS) operations.
• The ability to identify and efficiently resolve guest or operational issues as they arise.

Benefits:

• Tips Paid Daily
• Competitive wages and compensation.
• Excellent Health and Welfare Benefits.
• 401(k) with Employer Match
• Set your own schedule and hours with Flexible Scheduling.
• Early close / No late nights promoting a Great Work / Life Balance.
• Career Growth Opportunities and ongoing development.
• Work with a Loyal Customer Base.

Responsibilities:

• Welcome guests and efficiently take their food and beverage orders, utilizing strong menu knowledge and upselling techniques (situational selling).
• Promptly serve all food and beverages to guests, verifying all items are prepared correctly and delivered according to company standards.
• Engage with guests in a professional manner to understand their needs, assist with menu selections, and communicate information about new promotions and products.
• Accurately input all orders into the Point of Sale (POS) system.
• Ensure the quality of food served meets company standards by properly describing menu items and only serving plates that meet specifications.
• Maintain a tidy dining area by pre-bussing tables and performing assigned side work tasks as detailed in the side work binder.
• Adhere strictly to all company standards for safe food and beverage handling and maintain a clean workspace.
• Safely utilize basic food preparation equipment, such as knives, coffee makers, and iced tea machines.
• Effectively address and resolve guest concerns, involving management as necessary.
• Interact positively with guests, managing crowds, and making those waiting for a table or carryout feel comfortable.
• Be ready to assist in other job functions or areas of the restaurant as needed or assigned by management.

FAQ's:

Q) Does Bob Evans hire for homestyle dining service?

A) Yes, roles support family-style restaurant operations.

Q) Are breakfast and lunch shifts heavily staffed?

A) Yes, early day service periods are high volume.

Q) Do servers manage multi-course meals?

A) Yes, service includes full meal pacing.

Q) Are take-home meal services part of operations?

A) Yes, employees assist with packaged meal orders.

Q) Is guest familiarity common?

A) Many locations serve repeat guests regularly.