Wendy's Crew Member

Wendy's Crew Members provide provide a level of customer service that exceeds our customer’s expectation (wow! Service) in a fast and orderly fashion that meets quality, service, and cleanliness standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Including the following, but not limited to -

• Greets each guest with a smile and a warm welcome

• Suggestive sale and answer questions about products

• Records the customer’s order

• Stages customers in serpentine area to maintain a smooth customer flow

• Selects requested food items from serving or storage areas and assembles items on serving tray or in takeout bag.

• Serves cold drinks, hot beverages, and desserts

• Receives payment

• Assists customers with questions or complaints

• Retrieves raw food stock and places at appropriate station for preparation

• Performs duties to prepare food

• Maintains orderly eating and serving areas

• Ensures that he or she follows all company issued policies and procedures

• Strong customer service skills

• Friendly, outgoing personality

• Can multi-task and don't wait to be told what to do

• Understand what it takes to get the job done right

• Learn from experience, as well as from those who have experience

• Work well in a Team environment to get things done collectively

• Flexible availability

TEXT 3651 TO 31063 TO APPLY

This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.

FAQ's:

Q) How does Wendy’s structure crew responsibilities?

A) Crew members are cross-trained across order taking, food assembly, and service stations.

Q) Does Wendy’s emphasize speed-of-service roles?

A) Yes, efficiency and order accuracy are key performance expectations.

Q) Are shift changes frequent at Wendy’s?

A) Shift rotations may occur to support peak meal periods.

Q) Does Wendy’s hire specifically for grill operations?

A) Yes, grill-focused roles are available in high-volume locations.

Q) Is teamwork a major performance factor?

A) Yes, Wendy’s evaluates performance based on collaboration and service flow.