Crew Member

Baskin Robbins

153 Pottstown Pike, Chester Springs, PA, 19425

Full Time

18 February 2026

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Crew Members are responsible for delivering great guest experiences.

Responsibilities Include:

Communicate appropriately with fellow team members, treating others fairly and with respect.
Respond positively to feedback and direction given.
Hold themselves accountable for their responsibilities on their shift.
Adhere to schedule and arrive ready to work on time.
Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience.
Respond to specific guest needs and resolve problems with a sense of urgency.
Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
Complete all required training and support the training of other team members.
Effectively execute restaurant standards and marketing initiatives.
Prepare all products following appropriate recipes and procedures.
Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
Comply with all restaurant, Brand, and franchisee policies.

We love to promote from within! Let us give you the opportunity to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.

FAQ's:

Q) Does Baskin Robbins hire for customer-facing dessert service?

A) Yes, most roles involve direct customer interaction.

Q) Are employees trained in portion control?

A) Yes, proper scooping and serving sizes are emphasized.

Q) Is product knowledge important?

A) Yes, staff should understand flavors and seasonal offerings.

Q) Does the job involve freezer and cold storage work?

A) Yes, handling frozen products is routine.

Q) Are evening and weekend shifts common?

A) Yes, peak hours are typically evenings and weekends.