Store Manager

Dunkin

748 Boardman - Canfield Rd, Boardman Twp, OH, 44512

Full Time

3 November 2026

The Store Manager supports the General Manager in their efforts to develop a team of dedicated employees delivering a great Guest Experience and profitable top line sales. The Store Manager is responsible for assisting the General Manager in ensuring the proper implementation and effective application of all operational standards related to Guest Service and Food Safety. The Store Manager is also responsible for assisting the General Manager in operating the restaurant in a cost effective manner by executing restaurant standards and marketing initiatives.

The Store Manager must demonstrate leadership, always remain engaged and in tune with Guest and employee needs. Store Managers must be resourceful, adaptive and able to think outside the box in order to drive sales goals and continuous improvement of overall store operations.

Responsibilities Include:

Leading Operational Excellence
Focus on 100% Guest Satisfaction
Focus on recruitment and development of Crew Members and Shift Leaders
Utilize effective communication and coaching skills
Communicate, coach and hold accountable Shift Leaders
Understand the impact of achieving financial goals by driving top line sales
Understand the impact of achieving goals for controllables such as food cost, labor cost, maintenance costs, etc.
Must be highly motivated and enthusiastic
Must be able to prioritize and manage their time effectively
Must be able to demonstrate the ability to think and work independently.
Experience in a leadership role in the food industry is preferred.
Serve Safe Certification a plus.

Benefits Include:

Competitive Bi-Weekly Pay
Employee Discounts – Coffee and Donuts are Free!
Medical, Dental and Vision Insurance with Company contribution (Full Time Employees)
Career Advancement
Flexible Scheduling

FAQ's:

Q) Does Dunkin hire specifically for beverage-focused roles?

A) Yes, many positions focus heavily on drink preparation.

Q) Are opening shifts common at Dunkin?

A) Yes, early morning shifts are a major part of Dunkin operations.

Q) Is speed important during peak hours?

A) Yes, fast-paced service is essential during morning rush periods.

Q) Do employees handle both food and beverages?

A) Yes, staff are trained to prepare both menu items.

Q) Is multitasking a key requirement?

A) Yes, roles require handling multiple orders simultaneously.