Back of House Team Member

At Chick-fil-A, the Back of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Back of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Back of House Team Member Responsibilities:

• Prepare food quickly and accurately, helping the team reach an average Speed of Service under 4 minutes.
• Follow recipes and procedures to ensure every order is made correctly and meets Chick-fil-A quality standards.
• Keep your work area clean and organized at all times to meet food safety and cleanliness goals.
• Complete all training within your first 30 days, including food safety, cleanliness, and BOH procedures.
• Support strong team performance by communicating clearly and working together during peak hours.
• Take care of equipment and tools, reporting anything broken or unsafe right away.
• Be open to feedback and grow from it, participating in performance check-ins twice a year with your leader.

Qualifications and Requirements:

• Consistent and reliable
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 10-40 lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.