Culinary Associate Manager

Company Overview:

Wingstop is an industry leader in flavor innovation, known for its bold sauces, hand-crafted wings, and commitment to excellence. The company continues to expand globally with a focus on providing fresh, high-quality food and memorable guest experiences. As part of the Wingstop team, you'll contribute to an energetic, growth-driven environment built on teamwork, accountability, and leadership development.

Role and Responsibilities:

As a Restaurant Assistant Manager at Wingstop, you will collaborate with the Restaurant Manager to drive operational excellence, ensure customer satisfaction, and maintain brand standards. You'll lead by example to motivate team members, optimize daily operations, and ensure compliance with company policies and procedures. This role is ideal for a proactive leader passionate about creating exceptional guest experiences while supporting team development.

• Prioritize guest satisfaction and ensure high-quality customer interactions while fostering a positive and inclusive work environment.
• Assist the Restaurant Manager with daily operations, including food preparation, team coordination, inventory management, and scheduling.
• Recruit, train, and mentor team members to uphold performance and service standards.
• Maintain compliance with Wingstop's operational, food safety, and sanitation procedures.
• Support administrative functions such as sales tracking, expense monitoring, and payroll oversight.
• Oversee cash handling, deposits, and other financial processes with accuracy and accountability.
• Assist with marketing and community engagement initiatives to promote the Wingstop brand.
• Ensure operational efficiency and adherence to all company policies during opening and closing shifts.
• Lead by example with hands-on involvement in daily operations to support the team and business goals.

Required Skills and Experience:

• High school diploma or equivalent required; additional education or certifications are a plus.
• 13 years of experience in a restaurant, food service, or retail environment, preferably in a supervisory or management role.
• Proven ability to deliver excellent guest service and motivate team members to meet and exceed expectations.
• Strong communication, delegation, and problem-solving skills with attention to detail.
• Proficiency with Microsoft Word, Excel, and Outlook; openness to learning new technologies.
• Exceptional organizational and multitasking abilities to manage competing priorities effectively.

Compensation and Benefits:

• Competitive salary based on experience and qualifications.
• Comprehensive health benefits including medical, dental, and vision coverage for full-time employees.
• 401(k) plan with company match after eligibility period.
• Paid vacation and sick leave to promote work-life balance.
• Opportunities for career growth, training, and leadership advancement within Wingstop.

Work Schedule:

• Flexibility to work early mornings, evenings, weekends, and holidays as required.
• Full-time position requiring a minimum of 42 hours per week, with extended hours during busy periods and holidays.

About Wingstop:

Wingstop is a global brand that has redefined flavor with its crave-worthy menu and culture of excellence. Known for its iconic wings, signature sauces, and commitment to fresh ingredients, Wingstop continues to grow with a focus on innovation and customer satisfaction. The company values inclusivity, leadership, and collaboration, providing a workplace where employees are empowered to grow and succeed. Wingstop is proud to be an equal opportunity employer, dedicated to fostering a diverse and supportive work environment.

FAQ's:

Q) Does Wingstop specialize in takeout and delivery service?

A) Yes, most locations focus on off-premise orders.

Q) Are sauce preparation duties part of the job?

A) Yes, employees prepare and apply sauces to orders.

Q) Is kitchen timing coordination important?

A) Yes, order timing must align with delivery and pickup windows.

Q) Are fryer operations a primary responsibility?

A) Yes, many kitchen roles involve fryer station management.

Q) Does Wingstop operate smaller restaurant footprints?

A) Yes, stores typically operate in compact layouts.