H&H Management Group, LLC is looking for someone responsible for leading overall operations for 6 stores (going on 7 and more), including recruiting, onboarding, training, management development, following all food safety/health requirements and ensuring great guest experience.
Responsibilities Include:
Team Environment - Hire, train and develop store managers - Communicate job expectations to store managers - Plan, monitor, appraise and review their managers job performance - Provide coaching and feedback; disciplines when appropriate
Operational Excellence - Lead and develop operational strategy for multiple stores - Create and maintain a guest first culture in the restaurant - Ensure all shifts are appropriately staffed to achieve guest service goals - Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws - Ensure Brand standards and systems are executed - Prepare and complete action plans; implement production, productivity, quality and guest service standards - Complete audits and implement plans to drive system improvements
Profitability - Control costs to help maximize profitability - Ensure all in-restaurant marketing promotions in a timely manner - Ensure all new product roll-outs including team training, marketing and sampling - Set sales goals and track results
Compensation: - Competitive Salary ($65,000 - $85,000) Bonus - Paid Time Off - Health Insurance Benefits - 401k Matching
Skills/Qualifications - Experience managing multiple restaurants with proven success - Fluent in English - Knowledge of financial management - Restaurant, retail, or supervisory experience - At least 18 years of age - High School diploma, or equivalent - Must have anytime availability and work all shifts
FAQ's:
Q) Does Dunkin hire specifically for beverage-focused roles?
A) Yes, many positions focus heavily on drink preparation.
Q) Are opening shifts common at Dunkin?
A) Yes, early morning shifts are a major part of Dunkin operations.
Q) Is speed important during peak hours?
A) Yes, fast-paced service is essential during morning rush periods.
Q) Do employees handle both food and beverages?
A) Yes, staff are trained to prepare both menu items.
Q) Is multitasking a key requirement?
A) Yes, roles require handling multiple orders simultaneously.
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