Back-of-House Culinary Assistant

Company Overview:

Chick-fil-A is a leader in the quick-service restaurant industry, known for its outstanding hospitality, freshly prepared food, and commitment to developing servant leaders. We foster a workplace culture built on respect, teamwork, and purpose. Our mission is to provide high-quality dining experiences while empowering our team members to grow personally and professionally.

Role and Responsibilities:

The Back-of-House Culinary Assistant plays an essential role in maintaining kitchen efficiency, food quality, and guest satisfaction. This position involves working as part of a dynamic team to ensure that Chick-fil-A's operational and service standards are consistently met. Responsibilities include:

• Oversee completion of kitchen duties, ensuring food and customer experience meet Chick-fil-A's brand standards and the Operator's vision.
• Maintain efficiency in completing tasks to achieve operational excellence and meet performance goals.
• Manage food assembly, arrangement, and distribution at designated stations.
• Communicate clearly and effectively with team members and supervisors.
• Engage in continuous kitchen activities for up to five hours without interruption.
• Apply math and measurement skills accurately during food preparation.
• Regularly clean, sweep, mop, dispose of waste, and maintain kitchen equipment to ensure cleanliness and safety.
• Exhibit friendliness toward guests even while performing back-of-house duties.
• Unload and store deliveries promptly and accurately.
• Safely handle items weighing up to 45 pounds.

Required Skills and Qualifications:

• Minimum age requirement of 16 years.
• Authorization to work in the United States.
• Reliable transportation.
• Familiarity with kitchen tools and ability to reach shelves at varying heights.
• Proficiency in reading, writing, math, and verbal communication.
• Ability to perform in a fast-paced, high-temperature, and noisy environment.
• Adaptability to various roles as needed.

Workplace Expectations:

• Demonstrate integrity, honesty, and accountability at all times.
• Maintain punctuality and reliability for all scheduled shifts.
• Take initiative in developing hospitality and culinary skills.
• Show respect, empathy, and teamwork with colleagues and guests.
• Handle challenges with professionalism and a positive attitude.
• Recognize and celebrate the contributions of fellow team members.
• Be available to work evenings and weekends as scheduled.

Compensation and Benefits:

• Competitive pay and growth opportunities.
• Positive and supportive work environment.
• Free employee meal during each shift.
• Flexible scheduling options.
• Closed on Sundays.
• Mentorship and professional development programs.
• Recognition and reward initiatives for high performance.
• Opportunities for advancement based on performance and company needs.

About Chick-fil-A:

Chick-fil-A is one of the most respected quick-service restaurant brands in the world, founded in 1967 by S. Truett Cathy. Built on principles of integrity, service, and community, Chick-fil-A has become synonymous with exceptional hospitality and high-quality food. Every meal is made from fresh, simple ingredients from hand-breaded chicken breast to freshly prepared salads and sides. Our lemonade is crafted daily with freshly squeezed lemons, pure cane sugar, and water, reflecting our dedication to authenticity and excellence. Chick-fil-A's mission extends beyond serving food we are committed to positively impacting the lives of our guests, team members, and communities through care, respect, and leadership development.

FAQ's:

Q) Does Chick-fil-A emphasize hospitality-based hiring?

A) Yes, guest interaction is a core hiring focus.

Q) Are roles structured around front-of-house and back-of-house teams?

A) Yes, responsibilities are divided between service and kitchen teams.

Q) Is faith-based culture part of employment?

A) Work culture reflects company values but roles are open to all applicants.

Q) Are leadership roles location-operator driven?

A) Yes, individual operators manage leadership hiring.

Q) Are Sunday closures consistent across all locations?

A) Yes, restaurants are closed on Sundays.