General Manager

General Manager

Job Summary of General Manager:

This position offers the opportunity to lead daily operations, build and motivate teams, and deliver an exceptional guest experience. The role involves overseeing store performance, managing associates, and ensuring financial success while upholding company standards. Comprehensive leadership training and continuous mentorship are provided to support professional development and long - term growth within the organization.

Job Duties and Responsibilities of General Manager:

• Oversee all aspects of store operations to ensure profitability and high - quality service.
• Recruit, train, and manage team members to maintain performance and operational excellence.
• Monitor financial results, implement business strategies, and drive revenue growth.
• Ensure compliance with safety, health, and food quality standards.
• Foster a positive and inclusive workplace culture that values teamwork and customer satisfaction.
• Provide ongoing coaching, feedback, and development to enhance team performance.
• Maintain an efficient workflow and uphold company policies and procedures.

Qualifications and Experience of General Manager:

• High school diploma or equivalent required; higher education preferred.
• Previous leadership experience in restaurant or retail management is beneficial.
• Serve Safe certification or ability to obtain certification.
• Ability to work flexible hours, including weekends and holidays.
• Strong leadership, problem - solving, and communication skills.
• Physical ability to lift up to 50 lbs. and stand for long periods in a fast - paced environment.

Benefits of General Manager:

• Comprehensive health benefits including medical, dental, and vision coverage.
• 401(k) retirement plan with company match.
• Paid time off, holidays, and leave programs.
• Free meals during shifts and exclusive employee discounts.
• Hands - on training, leadership development, and advancement opportunities.
• Educational assistance, scholarships, and referral bonuses.
• Community involvement programs and opportunities to give back.
• Additional benefits such as income protection, life insurance, and flexible spending accounts.

About Company:

Panda Express, part of Panda Restaurant Group, Inc., and has grown to over 2,300 locations worldwide. As the largest family - owned American Chinese restaurant brand, Panda Express is committed to delivering exceptional dining experiences while fostering personal and professional growth among its associates. The Panda values diversity, inclusion, and equal opportunity, maintaining a supportive workplace that inspires employees to thrive and make a positive impact in their communities.

FAQ's:

Q) Does Panda Restaurant Group hire beyond restaurant locations?

A) Yes, corporate, supply chain, and leadership roles are available.

Q) Are wok cooking skills part of restaurant roles?

A) Yes, many kitchen roles involve wok-based cooking.

Q) Is leadership development emphasized?

A) Yes, structured leadership pathways are a core focus.

Q) Are performance metrics used for advancement?

A) Yes, advancement is tied to operational performance.

Q) Does Panda operate company-owned locations?

A) Yes, most locations are company operated.