Restaurant Assistant Manager

Company Overview:

Wingstop is seeking a motivated and detail-oriented Assistant Deli Manager to support the Deli Manager and kitchen team in ensuring efficient operations, exceptional food quality, and an outstanding guest experience. This role involves hands-on leadership, teamwork, and a passion for delivering bold flavors while maintaining Wingstop's operational excellence. The Assistant Deli Manager plays a key part in staff development, maintaining food safety standards, and driving overall store success within a dynamic and fast-paced restaurant environment.

Role and Responsibilities:

As an Assistant Deli Manager, you will collaborate with the Deli Manager to oversee food preparation, inventory control, and guest satisfaction, ensuring that every item served reflects Wingstop's signature quality and flavor.

• Lead by example to deliver high-quality food, maintain service standards, and promote a positive and collaborative team culture.
• Support the Deli Manager in daily operations including staffing, scheduling, training, and inventory management.
• Ensure all food preparation meets Wingstop's standards for quality, consistency, and safety.
• Oversee compliance with sanitation and safety guidelines across the deli and kitchen areas.
• Assist in managing costs, tracking sales performance, and identifying opportunities to improve profitability.
• Monitor team performance and provide coaching, mentorship, and feedback to drive growth and accountability.
• Work closely with the Deli Manager to handle administrative duties such as payroll, reporting, and ordering supplies.
• Participate in developing and executing local marketing and community outreach initiatives to promote the Wingstop brand.
• Maintain knowledge of all deli operations and step in to support various tasks as needed to ensure smooth workflow.

Required Skills and Experience:

• High school diploma or GED required; additional culinary or management training preferred.
• 13 years of experience in food service, retail, or hospitality management, ideally within a deli or quick-service restaurant environment.
• Proven ability to lead teams, deliver exceptional guest service, and achieve operational goals.
• Strong communication and interpersonal skills with a focus on teamwork and motivation.
• Proficiency in Microsoft Word, Excel, and Outlook; openness to learning new technology platforms.
• Excellent organization and multitasking abilities with a proactive approach to problem-solving.
• Dedication to maintaining high standards in food safety, cleanliness, and operational efficiency.

Work Availability:

• Flexibility to work varied shifts including mornings, evenings, weekends, and holidays as business needs require.
• Full-time position with an average of approximately 42 hours per week during non-peak seasons.
• During busy or promotional periods, additional hours may be required to ensure seamless deli operations.

Compensation and Benefits:

• Competitive base pay with performance-based incentives.
• Comprehensive benefits package including medical, dental, and vision insurance.
• Paid time off, holiday pay, and employee meal discounts.
• Opportunities for professional growth and career advancement within Wingstop.
• Positive, inclusive work culture that emphasizes teamwork, leadership development, and operational excellence.

About Wingstop:

Wingstop, with more than 1,500 locations worldwide, is a globally recognized brand known for its bold flavors, premium wings, seasoned fries, and unique sauces. Built on a foundation of quality, innovation, and exceptional guest experiences, Wingstop continues to expand while maintaining its strong commitment to community and team empowerment. The company fosters a collaborative culture that celebrates diversity, growth, and excellence in every area of operation. At Wingstop, it's not just about serving foodit's about creating memorable experiences, empowering employees, and bringing flavor to life every single day.

FAQ's:

Q) Does Wingstop specialize in takeout and delivery service?

A) Yes, most locations focus on off-premise orders.

Q) Are sauce preparation duties part of the job?

A) Yes, employees prepare and apply sauces to orders.

Q) Is kitchen timing coordination important?

A) Yes, order timing must align with delivery and pickup windows.

Q) Are fryer operations a primary responsibility?

A) Yes, many kitchen roles involve fryer station management.

Q) Does Wingstop operate smaller restaurant footprints?

A) Yes, stores typically operate in compact layouts.