Culinary Support Team Member

Company Overview:

Chick-fil-A, founded in 1946 by S. Truett Cathy, began with the creation of The Dwarf Grill and later launched the first Chick-fil-A restaurant in 1967. Today, Chick-fil-A is a leading fast-food chain known for its exceptional customer service, high-quality ingredients, and commitment to creating a positive work environment. The company emphasizes leadership development, community engagement, and a culture based on respect, integrity, and excellence. Chick-fil-A continues to grow, with a strong focus on investing in employees and providing opportunities for both personal and professional development.

Job Description:

Chick-fil-A is seeking dedicated individuals for the position of Culinary Support Team Member. This position provides a unique opportunity to join a team that values professionalism, hospitality, and career growth. As part of a team managed by an independent Operator, you will have the chance to build essential skills while contributing to an excellent guest experience. If you're looking for a challenging, dynamic work environment with plenty of growth opportunities, Chick-fil-A is the place for you.

Key Responsibilities:

• Maintain consistency with the Chick-fil-A brand, culture, and the Operator's vision while performing tasks and delivering services to enhance the guest experience.
• Complete tasks efficiently and in a timely manner to support operational excellence and productivity.
• Sort, group, and hand out items at food stations according to Chick-fil-A standards.
• Encourage open and honest communication with peers and leadership to foster cooperation and teamwork.
• Be capable of standing continuously for up to 5 hours without pause.
• Utilize basic math and measurement skills to ensure accuracy in food preparation and service.
• Maintain a clean and secure environment by adhering to regular cleaning practices, including mopping, sweeping, trash removal, and equipment upkeep.
• Greet guests warmly, even while performing culinary tasks.
• Properly store delivered goods in designated areas after unloading.
• Lift up to 45 pounds as part of the position's physical demands.

Performance Expectations:

• Demonstrate personal growth and professionalism in hospitality.
• Arrive on time for all shifts, ensuring reliable attendance.
• Ensure coverage by arranging shift swaps if unable to attend a scheduled shift.
• Be flexible with night and weekend availability as the role demands.
• Maintain integrity and honesty in all work-related actions.
• Adopt an optimistic outlook to contribute to a positive work environment.
• Take responsibility for personal growth, acknowledging mistakes and improving performance.
• Celebrate team achievements and foster a culture of collaboration.
• Address conflicts professionally and promptly to maintain a harmonious workplace.
• Preserve professionalism in all interactions with guests and peers.

What We Offer:

• Thrive in a supportive and motivational workplace.
• Build a strong and constructive self-image through investment in your growth.
• Enjoy a secure work environment that prioritizes employee well-being.
• Opportunities for professional advancement and career growth.
• Free meals provided during work shifts.
• Flexible scheduling options within established parameters.
• Incentives and positive reinforcement to encourage high service standards.
• Specialized training focused on professional development and well-being.
• Enjoy Sundays off!

Requirements:

• Minimum age of 16 years old.
• Candidates must be authorized to work in the United States.
• Reliable transportation is essential for commuting to work.
• Ability to use kitchen appliances and organize items on shelves of various heights.
• Basic proficiency in reading, writing, basic math, and verbal communication.
• Ability to perform well in a fast-paced and busy environment.
• Flexibility to adjust to changing schedules as needed.

About Chick-fil-A:

Chick-fil-A, established in 1946 by S. Truett Cathy, grew from the Dwarf Grill in Atlanta to become the most recognized quick-service chicken restaurant chain in the U.S. The company is celebrated for its top-tier customer service, fresh ingredients, and high-quality food. Chick-fil-A is committed to fostering a positive culture, offering career development opportunities, and making a meaningful impact on its employees, customers, and communities. Through its core values of respect, integrity, and excellence, Chick-fil-A continues to grow and provide employees with rewarding experiences and career opportunities.

FAQ's:

Q) Does Chick-fil-A emphasize hospitality-based hiring?

A) Yes, guest interaction is a core hiring focus.

Q) Are roles structured around front-of-house and back-of-house teams?

A) Yes, responsibilities are divided between service and kitchen teams.

Q) Is faith-based culture part of employment?

A) Work culture reflects company values but roles are open to all applicants.

Q) Are leadership roles location-operator driven?

A) Yes, individual operators manage leadership hiring.

Q) Are Sunday closures consistent across all locations?

A) Yes, restaurants are closed on Sundays.