Production Supervisor

The Cheesecake Factory

6792 Corporation Parkway, Battleboro, NC, 27809

Full Time

18 September 2026

Job Description

You may know us for our delicious cheesecakes…and for being recognized by Fortune Magazine as one of the “100 Best Companies to Work For®”. At The Cheesecake Factory Bakery, our staff members are our highest quality ingredient. Your daily contributions impact the creation of our delicious, world class dessert products.

As the Operations Supervisor, reporting to the Business Unit Manager, you will be responsible for all production activity for one area on one shift but should also know and be able to run all the aspects of the plant under the supervision of the Business Unit Manager, to meet company service, quality, cost safety and people objectives. This includes development, implementation and monitoring of programs for SQF, HACCP, product tracking, supplier certification and measuring quality and safety ingredients, WIP and finished product, programs to measure process control and adherence to specifications, for programs to measure controls for the environment.

You’ll thrive in this position if you are:

A Natural Leader: you are adept at providing others with a clear direction, helping them see though the weeds. You naturally recruit, motivate, develop, and empower others while setting the gold standard yourself.
Driven by Results: you're conscientious and persistent about delivering timely, high quality deliverables. You perform all job functions safely while following instructions.
Improvement Focused: you never turn off the thought “how can I do this better or faster.
Adaptable: you’re at ease in a fast-paced environment and able to effortlessly change direction when priorities shift. You learn to perform new tasks as required for business needs and are willing to work various shifts and extended hours if necessary.

FAQ's:

Q) Does The Cheesecake Factory hire for large-menu service?

A) Yes, employees manage one of the industry’s largest menus.

Q) Are kitchen stations highly specialized?

A) Yes, kitchens operate with many dedicated stations.

Q) Do servers handle high guest volumes?

A) Yes, dining rooms are typically very busy.

Q) Are desserts prepared in-house?

A) Yes, cheesecakes are produced centrally.

Q) Is detailed training required?

A) Yes, menu knowledge training is extensive.